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Suggested answer

SM - Outstand Checks report is blank when we reprint posting journals

Posted on by 2,990

Hi,

When we print the reconciliation reports at the time of the bank rec, the Outstanding Report prints fine.

However, when we use the Bank Posting Journals to reprint the Outstanding Transactions Report, it prints for some Audit Trail Codes, but for others, it says zero transactions. Those same Audit Trail Codes reprint the Marked Transactions and the Reconciliation Journal just fine.

We've rebuilt the reports.dic.

This happened on GP2015 and is still happening on GP2018R2

Thanks,

Linda

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: SM - Outstand Checks report is blank when we reprint posting journals

    Thank you, Cheryl!

    John

  • RE: SM - Outstand Checks report is blank when we reprint posting journals

    Hi John, 

    You must update the audit trail code in the CM20502 table to match the CM20500 table.  If you need assistance, please open a support case and we can help you further. 

    Thanks

    Cheryl W

    Microsoft Support

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: SM - Outstand Checks report is blank when we reprint posting journals

    Hi Cheryl:

    I'm taking over from Linda, and below is what we have found:

    Script ran (USE PSMF SELECT * FROM CM20502 WHERE AUDITTRAIL='CMADJ00000294' SELECT * FROM CM20500 WHERE CHEKBKID='WFACK').  It did not return a matching entry in CM20502.

    What are next steps?

    Thanks, Cheryl!

    John

  • Suggested answer
    RE: SM - Outstand Checks report is blank when we reprint posting journals

    Hi Linda, 

    Confirm if the transactions in the CM20502 outstanding table have the same RECONUM and AUDITTRAIL as the reconciliation has in the CM20500 reconciliation table.  If they match, the they should print on the report.  


    Hope that helps, 


    Thanks

    Cheryl Waswick

    Microsoft Dynamics GP Support

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