Skip to main content

Notifications

Microsoft Dynamics AX (Archived)

Sales Order create by AX retail POS missing Sales responsible value.

Posted on by Microsoft Employee

Hi guys,

When we create customer order from POS, the transaction walk through Real-Time Service and create the Sales Order in AX. However, in the Sales Order --> Header view--> Setup --> Sales responsible value is missing. Any idea? Thanks a lot.

Max

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Sales Order create by AX retail POS missing Sales responsible value.

    Hello Mauro,

    Thank you for the blog link, that's help.

    Yi-Ling Liu

  • Verified answer
    RE: Sales Order create by AX retail POS missing Sales responsible value.

    It requires customization. In theory, you can pick a Salesperson in the POS, but it will throw and error when you try to save the transaction. See this post to have an idea of how to handle it: blogs.msdn.microsoft.com/.../dynamics-ax-2012-retail-how-to-add-a-salesperson-operation-to-the-retail-pos

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Sales Order create by AX retail POS missing Sales responsible value.

    Hello Mauro,

    Do you know how to make this field has value when user create Sales Order from register.

    Max

  • Suggested answer
    RE: Sales Order create by AX retail POS missing Sales responsible value.

    Hi Yi,

    I'm pretty sure this is "by design".

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

New! Quick response templatesâš¡

Save time with the new custom templates!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,219 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,056 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans