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Microsoft Dynamics AX (Archived)

Sales Order create by AX retail POS missing Sales responsible value.

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Posted on by Microsoft Employee

Hi guys,

When we create customer order from POS, the transaction walk through Real-Time Service and create the Sales Order in AX. However, in the Sales Order --> Header view--> Setup --> Sales responsible value is missing. Any idea? Thanks a lot.

Max

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Sales Order create by AX retail POS missing Sales responsible value.

    Hello Mauro,

    Thank you for the blog link, that's help.

    Yi-Ling Liu

  • Verified answer
    RE: Sales Order create by AX retail POS missing Sales responsible value.

    It requires customization. In theory, you can pick a Salesperson in the POS, but it will throw and error when you try to save the transaction. See this post to have an idea of how to handle it: blogs.msdn.microsoft.com/.../dynamics-ax-2012-retail-how-to-add-a-salesperson-operation-to-the-retail-pos

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Sales Order create by AX retail POS missing Sales responsible value.

    Hello Mauro,

    Do you know how to make this field has value when user create Sales Order from register.

    Max

  • Suggested answer
    RE: Sales Order create by AX retail POS missing Sales responsible value.

    Hi Yi,

    I'm pretty sure this is "by design".

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