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Sales Order create by AX retail POS missing Sales responsible value.

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Posted on by Community Member Microsoft Employee

Hi guys,

When we create customer order from POS, the transaction walk through Real-Time Service and create the Sales Order in AX. However, in the Sales Order --> Header view--> Setup --> Sales responsible value is missing. Any idea? Thanks a lot.

Max

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Community Member Microsoft Employee on at

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RE: Sales Order create by AX retail POS missing Sales responsible value.

Hello Mauro,

Thank you for the blog link, that's help.

Yi-Ling Liu
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Mauro Pedro da Silva 552 on at

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RE: Sales Order create by AX retail POS missing Sales responsible value.

It requires customization. In theory, you can pick a Salesperson in the POS, but it will throw and error when you try to save the transaction. See this post to have an idea of how to handle it: blogs.msdn.microsoft.com/.../dynamics-ax-2012-retail-how-to-add-a-salesperson-operation-to-the-retail-pos
Community Member Microsoft Employee on at

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RE: Sales Order create by AX retail POS missing Sales responsible value.

Hello Mauro,

Do you know how to make this field has value when user create Sales Order from register.

Max
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Mauro Pedro da Silva 552 on at

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RE: Sales Order create by AX retail POS missing Sales responsible value.

Hi Yi,

I'm pretty sure this is "by design".