Dynamics Connector. CRM 2011 to NAV 2013 synchronization

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Posted on by Ghetz

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I'm trying to map CRM 2011 accounts to NAV 2013 customer card records.

When I create a new customer in NAV, it correctly gets created in CRM; however when I create an account in CRM, this new customer is not created in NAV.

I don't get any error nor logs in Dynamics Connector. I create new accounts in CRM, but the connector app just says "0 written", "0 found"

Any ideas on how can I solve this issue? It seems like the connector is unable to find new records.

However, if I update in CRM an account that was originally created in NAV, then it works correctly and the customer card is updated.

Thanks.

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PhilKermeen 910 on at

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RE: Dynamics Connector. CRM 2011 to NAV 2013 synchronization

Have you hit 'submit' on the account page in crm? It sets a 'ready for integration' flag on the entity that allows the integration to work.
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Community Member Microsoft Employee on at

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RE: Dynamics Connector. CRM 2011 to NAV 2013 synchronization

Hi GHETZ

Please go-through the below link and it will be helpful for you towards your requirement.

blogs.technet.com/.../microsoft-dynamics-crm-connector-for-nav-step-by-step-guide-to-installation-amp-configuration.aspx

Thanks