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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Require Topic to send ...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Require Topic to send an email

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Posted on by DM-10051729-0 58
We're using Topics to manage consent and deliverability in real time marketing. 
 
Ideally, users would be required to select a Topic when creating an email to enforce respecting preferences but this step doesn't always happen.
 
Do we have any options for requiring emails to be associated with a specific Topic in order to be sent?
  • Suggested answer
    Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Hi,
     
    I'm afraid this cannot be done.
    The topic field cannot be set to required.
    I tried making this field required via Business Rule and JavaScript. But none of them worked.
     
    Best Regards,
    Dengliang Li
     
  • DM-10051729-0 Profile Picture
    DM-10051729-0 58 on at
    I've created an Idea for this - please vote if you think it's a feature worth adding: https://experience.dynamics.com/ideas/idea/?ideaid=bfca48d8-00f2-ee11-a73d-6045bdb71da1

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