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Customer experience | Sales, Customer Insights,...
Suggested answer

Require Topic to send an email

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Posted on by 54
We're using Topics to manage consent and deliverability in real time marketing. 
 
Ideally, users would be required to select a Topic when creating an email to enforce respecting preferences but this step doesn't always happen.
 
Do we have any options for requiring emails to be associated with a specific Topic in order to be sent?
  • DM-10051729-0 Profile Picture
    54 on at
    Require Topic to send an email
    I've created an Idea for this - please vote if you think it's a feature worth adding: https://experience.dynamics.com/ideas/idea/?ideaid=bfca48d8-00f2-ee11-a73d-6045bdb71da1
  • Suggested answer
    Dengliang Li Profile Picture
    Microsoft Employee on at
    Require Topic to send an email
    Hi,
     
    I'm afraid this cannot be done.
    The topic field cannot be set to required.
    I tried making this field required via Business Rule and JavaScript. But none of them worked.
     
    Best Regards,
    Dengliang Li
     

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