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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Require Topic to send ...

Customer experience | Sales, Customer Insights,...

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Require Topic to send an email

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Posted on by DM-10051729-0

58

We're using Topics to manage consent and deliverability in real time marketing.

Ideally, users would be required to select a Topic when creating an email to enforce respecting preferences but this step doesn't always happen.

Do we have any options for requiring emails to be associated with a specific Topic in order to be sent?

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Dengliang Li Microsoft Employee on at

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Hi,

I'm afraid this cannot be done.

The topic field cannot be set to required.
I tried making this field required via Business Rule and JavaScript. But none of them worked.

setRequiredLevel (Client API reference) - Power Apps | Microsoft Learn

Best Regards,
Dengliang Li

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DM-10051729-0 58 on at

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I've created an Idea for this - please vote if you think it's a feature worth adding: https://experience.dynamics.com/ideas/idea/?ideaid=bfca48d8-00f2-ee11-a73d-6045bdb71da1

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