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5HI
I"m the IT guy but not the CRM guy, we use an outside company for that, and they've come up empty on this problem.
This is across all browsers, but we mainly stick to IE for our intranet and CRM so the authentication is automatically passed.
Lately I've had a few users (me among them) where we can log into the intranet fine and then when go to CRM we get the login loop error. Other apps that use auth are fine it's just this one. The user can be working for months or years with no problem and then it suddenly starts happening. You go to another machine and it is fine, but from the attached files I captures using a SAML tool on firefox you can see we get a ws-fed error
fds
"requests": [
{
"method": "GET",
"url": "https://removed.crm/crm365/",
"requestId": "4229",
"requestHeaders": [
{
"name": "Host",
"value": "removedcrm.com"
},
{
"name": "User-Agent",
"value": "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:72.0)
Gecko/20100101 Firefox/72.0"
},
{
"name": "Accept",
"value":
"text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,*/*;q=0
.8"
},
{
"name": "Accept-Language",
"value": "en-US,en;q=0.5"
},
{
"name": "Accept-Encoding",
"value": "gzip, deflate, br"
},
{
"name": "Connection",
"value": "keep-alive"
},
{
"name": "Referer",
"value": "http://removed/default.aspx"
},
{
"name": "Cookie",
"value":
"ReqClientId={hash:ad5343d02572c374afa16e0b739e365585f9658bfe69a945337188
83c3475953}"
},
{
"name": "Upgrade-Insecure-Requests",
"value": "1"
}
],
"get": [],
"responseStatus": 302,
"responseStatusText": "HTTP/2.0 302 Found",
"responseHeaders": [
{
"name": "cache-control",
"value": "private"
},
{
"name": "content-type",
"value": "text/html; charset=utf-8"
},
{
"name": "location",
"value":
"https://removed.com/adfs/ls/?wa=wsignin1.0&wtrealm=https%3a%2
f%2frvkcrm.crm.rvkinc.com%2f&wctx=rm%3d1%26id%3db8eb1d65-29d4-4e23-aecbe4549043bb03%
26ru%3d%252fremoved365%252fdefault.aspx%26crmorgid%3de369084a
-a907-e411-954e-00155d009f27&wct=2020-02-
13T19%3a48%3a32Z&wauth=urn%3afederation%3aauthentication%3awindows"
},
{
"name": "server",
"value": "Microsoft-IIS/10.0"
},
{
"name": "req_id",
"value": "3bc91d84-7e42-49aa-9ebc-1958b0077b1a"
},
{
"name": "x-aspnet-version",
"value": "4.0.30319"
},
{
"name": "x-powered-by",
"value": "ASP.NET"
},
{
"name": "date",
"value": "Thu, 13 Feb 2020 19:48:32 GMT"
},
{
"name": "content-length",
"value": "457"
},
{
"name": "X-Firefox-Spdy",
"value": "h2"
}
]
},
{
"method": "GET",
"url":
"removed.com/.../
f%2fremovedinc.com%2f&wctx=rm%3d1%26id%3db8eb1d65-29d4-4e23-aecbe4549043bb03%
26ru%3d%252frvkcrm365%252fdefault.aspx%26crmorgid%3de369084a
-a907-e411-954e-00155d009f27&wct=2020-02-
13T19%3a48%3a32Z&wauth=urn%3afederation%3aauthentication%3awindows",
"requestId": "4229",
"requestHeaders": [
{
"name": "Host",
"value": "removed.com"
},
{
"name": "User-Agent",
"value": "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:72.0)
Gecko/20100101 Firefox/72.0"
},
{
"name": "Accept",
"value":
"text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,*/*;q=0
.8"
},
{
"name": "Accept-Language",
"value": "en-US,en;q=0.5"
},
{
"name": "Accept-Encoding",
"value": "gzip, deflate, br"
},
{
"name": "Referer",
"value": "http://removed/default.aspx"
},
{
"name": "Connection",
"value": "keep-alive"
},
{
"name": "Upgrade-Insecure-Requests",
"value": "1"
}
],
"get": [
[
"wa",
"wsignin1.0"
],
[
"wtrealm",
"https://crm.removed.com/"
],
[
"wctx",
"rm=1&id=b8eb1d65-29d4-4e23-aecbe4549043bb03&
ru=%2fremoved365%2fdefault.aspx&crmorgid=e369084a-a907-e411-
954e-00155d009f27"
],
[
"wct",
"2020-02-13T19:48:32Z"
],
[
"wauth",
"urn:federation:authentication:windows"
]
],
"protocol": "WS-Fed",
"saml": null,
"responseStatus": 302,
"responseStatusText": "HTTP/1.1 302 Found",
"responseHeaders": [
{
"name": "Content-Length",
"value": "0"
},
{
"name": "Content-Type",
"value": "text/html; charset=utf-8"
},
{
"name": "Location",
"value":
"https://removedc.com:443/adfs/ls/wia?wa=wsignin1.0&wtrealm=htt
ps%3a%2f%removed%2f&wctx=rm%3d1%26id%3db8eb1d65-29d4-
4e23-aecbe4549043bb03%
26ru%3d%252frvkcrm365%252fdefault.aspx%26crmorgid%3de369084a
-a907-e411-954e-00155d009f27&wct=2020-02-
13T19%3a48%3a32Z&wauth=urn%3afederation%3aauthentication%3awindows&client
-request-id=ebb8764d-0b1c-4f4e-6b15-0080010000de"
},
{
"name": "Server",
"value": "Microsoft-HTTPAPI/2.0"
},
{
"name": "Date",
"value": "Thu, 13 Feb 2020 19:48:32 GMT"
}
]
},
"timestamp": "2020-02-13T19:48:42.736Z"
I've cleared all caches, and even recreated the windows profile all to no avail.
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