web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Unanswered

Teams dailer does not use the device I select anymore. Also it never remembered it

(0) ShareShare
ReportReport
Posted on by 127

Hi Guys,

We use the Teams dialer function but it does not want to switch or remember the speaker and microphone setting.

Before I was able to do so, but needed to change that for every call within D365 CE from my monitor speakers to my wired Yealink headset. now it still allows me to select it but the audiostream still goes to my screens speaker and microphone.

In teams itself it (mic and speakers) is setup to use my yealink headset and that works fine, I just cannot do the same in the teams dailer.

Any idea's? I do not see any way to set this up while NOT in a call either, like a settings page or so. only while in a call I see the option

Image-512.png

I have the same question (1)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 70 Super User 2025 Season 2

#2
Gerardo Rentería García Profile Picture

Gerardo Rentería Ga... 33 Most Valuable Professional

#3
Daniyal Khaleel Profile Picture

Daniyal Khaleel 32 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans