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Customer experience | Sales, Customer Insights,...
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How to allow Sales Reps to send Marketing email templates to Contacts

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How to allow Sales Reps to send Marketing email templates to Contacts  

Sales reps who has no access to Marketing module, but they should be able to use Marketing email templates to send to the contacts..

Any ideas or suggestions much appreciated, thank you

  • RE: How to allow Sales Reps to send Marketing email templates to Contacts

    Thank you, let me try that

  • Suggested answer
    cloflyMao Profile Picture
    cloflyMao 25,198 on at
    RE: How to allow Sales Reps to send Marketing email templates to Contacts

    Hi Partner,

    You could assign "Marketing Professional - Business" security role to your sales reps, the role is for standard marketers who require access to Dynamics 365 Marketing core features.

    https://docs.microsoft.com/en-us/dynamics365/marketing/admin-users-licenses-roles#core-marketing-security-roles

    In addition, the following article summarizes the security roles of Dynamics marketing in a table, you could also take it as reference:

    https://lystavlenhistoric.home.blog/2020/06/16/security-roles-in-dynamics-365-marketing/

    Regards,

    Clofly

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