Profile site marker is pointing to a deactivated web page

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Posted on by Parker Stearns

We ran our portal checker and saw an error that says, "The profile site marker is pointing to a deactivated web page." so I went and checked and it is pointing to a deactivated profile web page. I change the page to the active profile page we are using. Now in the portal, every weblink you click on just redirects you to the profile web page and you can't navigate to any other page. Anyone know why this is happening?

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RE: Profile site marker is pointing to a deactivated web page

Hi Parker,

Until and unless a user enters the required fields in the profile page and hits 'save/update', by default Dynamics Portal will show the profile page only.

The users are redirected to profile page if there profile aren't updated or the Profile alert is set to Yes.

Look for "Profile Modified On" on contact record ensure it has a value and "Profile Alert" is set to No.

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