I attempted to generate a marketing application trial earlier this week and was expecting to receive a “welcome email” containing a wizard that would allow me to complete the set up, but no email arrived.
I noticed however that a “Dynamics 365 Marketing Application - NotConfigured ” entry had appeared under the applications tab in the Dynamics 365 admin centre.
This documentation,
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/purchase-setup
mentions that a trial should be configured from the wizard in the “welcome email” and not from the admin centre.
I raised a support request and was told by the service engineer that, a few weeks ago, Microsoft had withdrawn free trial versions of the marketing application.
Can anyone confirm whether this is correct?
Thanks for the help.
ps. (Context: small charity; even smaller IT budget!).
Hey Stephen,
you should check out the following 2 links, one of them is a demo read-only environment and the other one is the marketing trail request page;
Thanks for this answer Megan.
I'll do as you suggest and try again in a few days.
Best wishes,
Stephen
Unfortunately, not Rocker.
I only get the following options.
- Dynamins 365 – custom
- Customer service
- Dynamics 365 Mobile – custom
- Sales
Thanks for responding to my question though.
Best wishes,
Stephen
Ps From Megan’s answer below it looks like I may just be unlucky with my timing.
Hi Stephen,
We are in the process of changing how we make Marketing trials available. I'm sorry that you got caught in the midst of the deployment. I don't have the exact dates that the roll-out will be complete but it should be within the next week or so. So please check back and at that time you will access it the same way but will be asked to submit your information which will route it to someone who can help you get a trial.
Thanks,
Megan
Please mark as verified if this answered your question!
Go To->Dynamics365->Click on down arrow->Check if you are able to see marketing between Sales and Service.
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