web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Answered

Workflows and Actions present in the managed solution getting automatically deactivated after importing the managed solution

(0) ShareShare
ReportReport
Posted on by 47

Hi,

From the last 2-3 moths we are observing a very strange issue while importing the managed solution.

The issue is our manage solution contains few actions and workflows which are automatically getting deactivated when we are installing the managed solution.

This issue is not consistent i.e. some time the workflow stays in activated state but sometime 7 out of 10 times the Process are going in the draft state.

We are importing the solution using Global admin credentials and tried to import the solution using both CRM classic way of importing the solution and using make.powerapss.com

The issue also replicating for many managed solution which we have.

We have tried the below scenario to understand why and when the issue is occurring.

1) Imported the solution in a new trial environment.

2) Imported the solution with same version number.

3) Imported the solution with higher version number.

We have faced the issue for all the 3 above scenarios.

Let me know if you need any other details regarding this issue or if you are also facing the same issue.

Thanks in advanced

Thanks!

Sheldon

I have the same question (0)
  • Verified answer
    meelamri Profile Picture
    13,218 User Group Leader on at

    Hi Sheldon, 

    I had the same problem recently.
    After a discussion with a Microsoft support engineer, it turns out that it is a known problem on some online instance. You have to open a support ticket to solve the problem.


    You can refer to the discussion on this link:

    https://community.dynamics.com/365/sales/f/dynamics-365-for-sales-forum/417474/solution-import-deactivate-all-workflows-and-business-rules

  • Sheldon Copper Profile Picture
    47 on at

    Thank you for your reply.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
ManoVerse Profile Picture

ManoVerse 189 Super User 2026 Season 1

#2
CU11031447-0 Profile Picture

CU11031447-0 100

#3
NeerajPawar Profile Picture

NeerajPawar 66

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans