Purchase Order, Confirmed, received and invoiced but the status of PO is Open Order

(0) Share

Report

Posted on by Prem Kiran

I have a senario where all PO lines are fully received and invoiced. But Line 4 is still showing as open order and because of that PO status is Open Order.

Any idea?

4150.PO1.png

*This post is locked for comments

I have the same question (0)

All responses (13)

Answers (2)

Andrew Xu 3,877 on at

Like (0)

Report

Could you check if all lines are completely received and invoced? Seems the 4th line is not done yet, that's why your PO shows as 'Open order'.

Was this reply helpful? Yes No
Prem Kiran 25 on at

Like (0)

Report

Hi Andrew,

I have checked this previously all lines are fully received and invoiced.

Was this reply helpful? Yes No
Suggested answer

Pravasti AK 2,985 on at

Like (0)

Report

Hi,

Have you tried changing the PO type as Journal. Thats one of the purpose of PO type as Journal, it doesn't have impact. Once the purchase negotiation is complete, you can change the status to Purchase order and confirm it.

The other option can be purchase inquiry. This means the PO is in inquiry status (some clarification from vendor related to delivery or pricing is underway).

Was this reply helpful? Yes No
Verified answer

guk1964 10,888 on at

Like (3)

Report

You can do an additional check on the quantities form to check if all lines remaining are completely received e.g. are there fractional quantities,.

Also look at AP >> Inquiries >> Order Status >> Backorder Purchase Lines Details - in this inquiry-form, filter the overview-grid by PO Number related to your PO-Line.

If that does not identify the cause. then look into InventTrans records associated to the invoiced purchase order line -e.g. is there more than one transaction?

A workaround you might try is to add a line and then delete it, that might refresh the order status.

Was this reply helpful? Yes No
Verified answer

Prem Kiran 25 on at

Like (1)

Report

Thanks Magic1949 for suggesting a workaround, I did refresh the order status ... and it worked.

Was this reply helpful? Yes No
Khaled Alloud 3,658 on at

Like (0)

Report

Dears,

I know that this thread is closed; however, we have similar case where all lines are received and invoiced and the PO cannot be edited now.

Does anyone have a similar situation?

Regards,

Was this reply helpful? Yes No
Khaled Alloud 3,658 on at

Like (0)

Report

The InventTrans is empty in our case!

And we cannot Update line because the fields are disabled

Was this reply helpful? Yes No
Khaled Ahmed 2,475 on at

Like (0)

Report

I have 2 POs with a same issue I checked back order it not included there are no remaining qty , I found in one of PO 4 confirmation but it was no deterrent between them may be user only add line them deleted , now I need to change status to invoiced , please help

Was this reply helpful? Yes No
guk1964 10,888 on at

Like (0)

Report

The status is not showing as finalized so that is not an issue.

try removing the purchase parameter 'Safety level of invoiced orders' i.e. so that it not set to 'Locked' and then that might allow you to reopen the order.

Was this reply helpful? Yes No
CatharineBai 5 on at

Like (0)

Report

Thanks bro,

It's okay for fully received and status changed to Received from OpenOrder.

but still not fix for fully Invoiced that' not change status yet.

Was this reply helpful? Yes No