Purchase Order, Confirmed, received and invoiced but the status of PO is Open Order

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Posted on by Prem Kiran

I have a senario where all PO lines are fully received and invoiced. But Line 4 is still showing as open order and because of that PO status is Open Order.

Any idea?

4150.PO1.png

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Community Member on at

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RE: Purchase Order, Confirmed, received and invoiced but the status of PO is Open Order

Thank you. Update line - deliver remainder - ok worked for me!
Rakesh Verma 55 on at

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RE: Purchase Order, Confirmed, received and invoiced but the status of PO is Open Order

Create Product received again. It will be invoiced automatically
Rakesh Verma 55 on at

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RE: Purchase Order, Confirmed, received and invoiced but the status of PO is Open Order

Create Product received again. It will be invoiced automatically
CatharineBai 5 on at

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RE: Purchase Order, Confirmed, received and invoiced but the status of PO is Open Order

Thanks bro,

It's okay for fully received and status changed to Received from OpenOrder.

but still not fix for fully Invoiced that' not change status yet.
guk1964 10,886 on at

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RE: Purchase Order, Confirmed, received and invoiced but the status of PO is Open Order

The status is not showing as finalized so that is not an issue.

try removing the purchase parameter 'Safety level of invoiced orders' i.e. so that it not set to 'Locked' and then that might allow you to reopen the order.
Khaled Ahmed 2,475 on at

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RE: Purchase Order, Confirmed, received and invoiced but the status of PO is Open Order

I have 2 POs with a same issue I checked back order it not included there are no remaining qty , I found in one of PO 4 confirmation but it was no deterrent between them may be user only add line them deleted , now I need to change status to invoiced , please help
Khaled Alloud 3,658 on at

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RE: Purchase Order, Confirmed, received and invoiced but the status of PO is Open Order

The InventTrans is empty in our case!

And we cannot Update line because the fields are disabled
Khaled Alloud 3,658 on at

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RE: Purchase Order, Confirmed, received and invoiced but the status of PO is Open Order

Dears,

I know that this thread is closed; however, we have similar case where all lines are received and invoiced and the PO cannot be edited now.

Does anyone have a similar situation?

Regards,
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Prem Kiran 25 on at

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RE: Purchase Order, Confirmed, received and invoiced but the status of PO is Open Order

Thanks Magic1949 for suggesting a workaround, I did refresh the order status ... and it worked.
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guk1964 10,886 on at

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RE: Purchase Order, Confirmed, received and invoiced but the status of PO is Open Order

You can do an additional check on the quantities form to check if all lines remaining are completely received e.g. are there fractional quantities,.

Also look at AP >> Inquiries >> Order Status >> Backorder Purchase Lines Details - in this inquiry-form, filter the overview-grid by PO Number related to your PO-Line.

If that does not identify the cause. then look into InventTrans records associated to the invoiced purchase order line -e.g. is there more than one transaction?

A workaround you might try is to add a line and then delete it, that might refresh the order status.