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Microsoft Dynamics AX (Archived)

Purchase Order, Confirmed, received and invoiced but the status of PO is Open Order

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Posted on by 25

Hi

I have a senario where all PO lines are fully received and invoiced. But Line 4 is still showing as open order and because of that PO status is Open Order.

Any idea?

4150.PO1.png

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Purchase Order, Confirmed, received and invoiced but the status of PO is Open Order

    Thank you. Update line - deliver remainder - ok worked for me!

  • Rakesh Verma  Profile Picture
    Rakesh Verma 55 on at
    RE: Purchase Order, Confirmed, received and invoiced but the status of PO is Open Order

    Create Product received again. It will be invoiced automatically

  • Rakesh Verma  Profile Picture
    Rakesh Verma 55 on at
    RE: Purchase Order, Confirmed, received and invoiced but the status of PO is Open Order

    Create Product received again. It will be invoiced automatically

  • CatharineBai Profile Picture
    CatharineBai 5 on at
    RE: Purchase Order, Confirmed, received and invoiced but the status of PO is Open Order

    Thanks bro,

    It's okay for fully received and status changed to Received from OpenOrder.

    but still not fix for fully Invoiced that' not change status yet.

  • guk1964 Profile Picture
    guk1964 10,877 on at
    RE: Purchase Order, Confirmed, received and invoiced but the status of PO is Open Order

    The status is not showing as finalized so that is not an issue.

    try removing the purchase parameter 'Safety level of invoiced orders' i.e. so that it not set to 'Locked' and then that might allow you  to reopen the order.

  • Khaled Ahmed Profile Picture
    Khaled Ahmed 2,467 on at
    RE: Purchase Order, Confirmed, received and invoiced but the status of PO is Open Order

    I have 2 POs with  a same issue I checked back order it not included there are no remaining qty , I  found in one of PO 4 confirmation but it was no deterrent between them may be user only add line them deleted  , now I need to change status to invoiced , please help 

    43080.Capture.PNG

  • Khaled Alloud Profile Picture
    Khaled Alloud 3,658 on at
    RE: Purchase Order, Confirmed, received and invoiced but the status of PO is Open Order

    The InventTrans  is empty in our case!

    And we cannot Update line because the fields are disabled

  • Khaled Alloud Profile Picture
    Khaled Alloud 3,658 on at
    RE: Purchase Order, Confirmed, received and invoiced but the status of PO is Open Order

    Dears,

    I know that this thread is closed; however, we have similar case where all lines are received and invoiced and the PO cannot be edited now.

    Does anyone have a similar situation?

    Regards,

  • Verified answer
    Prem Kiran Profile Picture
    Prem Kiran 25 on at
    RE: Purchase Order, Confirmed, received and invoiced but the status of PO is Open Order

    Thanks Magic1949 for suggesting a workaround, I did refresh the order status ... and it worked.

    5557.PO3.png

  • Verified answer
    guk1964 Profile Picture
    guk1964 10,877 on at
    RE: Purchase Order, Confirmed, received and invoiced but the status of PO is Open Order

    You can do an additional check on the quantities form to check if all lines remaining are completely received e.g. are there fractional quantities,.

    Also look at AP >> Inquiries >> Order Status >> Backorder Purchase Lines Details - in this inquiry-form, filter the overview-grid by PO Number related to your PO-Line.

    If that does not identify the cause. then look into InventTrans records associated to the invoiced purchase order line -e.g. is there more than one transaction?

    A workaround you might try is to add a line and then delete it, that might refresh the order status.

     

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