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Microsoft Dynamics AX (Archived)

How to solve "Transport-level error occured when sending the request to the server, TCP Provider" in AX 2012

Posted on by 316

Hello Guys i have a quick technical question .

I've just developed a specifc job which iterate all cust invoice journals. and then save them on PDF files

I have more than 56000 Cust invoice record for only entity.

I start executing the job in Prod environement, i got only 503 PDF files extracted, and the job stopped after this error.

Do you know how to solve this issue, and how i can check the AX / SQL Server event log. to see what heppened and  underatnd this error is related to what exactly, 

The need is very urgent and my client wanna extract all invoices.

captureExtraction_2D00_1-_2800_2_2900_2.PNG

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  • AdnDalhi Profile Picture
    AdnDalhi 316 on at
    RE: How to solve "Transport-level error occured when sending the request to the server, TCP Provider" in AX 2012

    Thanks for your reply,

    Even not find it on my Application event log list

  • Suggested answer
    nmaenpaa Profile Picture
    nmaenpaa 101,156 on at
    RE: How to solve "Transport-level error occured when sending the request to the server, TCP Provider" in AX 2012

    You will find AOS stop and start events in the Application log, with Source "Dynamics Server 01".

    For example, stopping of AOS produces event "Object Server 01:  Dynamics Server has been stopped"

  • AdnDalhi Profile Picture
    AdnDalhi 316 on at
    RE: How to solve "Transport-level error occured when sending the request to the server, TCP Provider" in AX 2012

    I've just receieved the same error again on Prod environement,

    I can't find any message on Event viewer can explain this,

    Here is the last error received on "Administrative events" node

    16h.PNG

    And the Following is from "Application" Node

    14h03.PNG

    From where i can find the AOS, starting date & Restarting , dates , any other informations i need to check !

  • Suggested answer
    nmaenpaa Profile Picture
    nmaenpaa 101,156 on at
    RE: How to solve "Transport-level error occured when sending the request to the server, TCP Provider" in AX 2012

    Application shows application events so it's a good place to start. Also System events can be useful for you. You can filter them, too.

    Look for events that occured when you had the error. Or reproduce the error and see what events appear in the logs.

  • AdnDalhi Profile Picture
    AdnDalhi 316 on at
    RE: How to solve "Transport-level error occured when sending the request to the server, TCP Provider" in AX 2012

    Thanks Nikolaos, 

    From which tree node i can check AOS / SQL Server events log

    Generally its can be related to what ? 

    Thanks

    captAOS.PNG

  • Suggested answer
    nmaenpaa Profile Picture
    nmaenpaa 101,156 on at
    RE: How to solve "Transport-level error occured when sending the request to the server, TCP Provider" in AX 2012

    You can check the event logs by connecting to AOS and SQL servers and opening Event Viewer.

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