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Removing contacts that have been suppressed

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Posted on by Deborah Webb

I am using Dynamics 365 Marketing and am trying to clean an inherited contact list. I would like to remove the 2000+ contact records that have been suppressed. How can I do this?

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Joni Mohamad Moderator on at

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RE: Removing contacts that have been suppressed

Hi Deborah,

Currently, there is no ability to remove email addresses out of the suppression list by yourself. You're only way to delist contacts out of the suppression list is to open a support ticket. Please refer to this doc learn.microsoft.com/.../suppression-lists for more information.

Thanks,

PM, Microsoft.
Deborah Webb 7 on at

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RE: Removing contacts that have been suppressed

Thank you. Unfortunately, The Suppressed are not hard bouncing .. the quest continues ...
Haig Liu Microsoft Employee on at

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RE: Removing contacts that have been suppressed

Hi

Bulk deletion of contacts is possible, but how to filter those suppressed contacts is a problem.

Maybe this link can give you some inspiration:

https://knowledge.hubspot.com/contacts/how-can-i-delete-contacts-who-have-unsubscribed-or-hard-bounce