How to set up interest in D365

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Posted on by Sylvia Dixon

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I am tried to set up interest in D365 but I think that I have the parameters wrong because nothing is generating the create interest notes. Could someone let me know what I am doing wrong?

Thank you

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Rahul Mohta 21,032 on at

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could you suggest your setup for interest rate and range

you may refer

https://docs.microsoft.com/en-us/dynamics365/finance/accounts-receivable/set-up-interest-rates-interest-code

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Ludwig Reinhard Microsoft Employee on at

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Hello Sylvia,

Have you been able to setup interest notes based on the information provided on MS docs that Rahul shared?

In general, the setup is pretty straightforward and in line with how one setups collection letters.

Just give it a try and test it carefully in a demo/test environment before applying this to your live environment.

Please let us know if you need any other help/support from the community.

Many thanks and best regards,

Ludwig

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Sheela Ningappa on at

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Hi Sylvia,

I would like give you simple repro steps on the calculation of Interest:

1. Set the parameter for interest calculation as follows:

2. Create an interest code with the following setting:

3. With the ranges on the day:

4. Set that interest code on the customer posting profile of the customer used for test

5. Now create a free text invoice for a customer connected to the customer group, in my example EXT.

On the invoice set invoice date and due dateto 1st of January 2019.

Invoice amount including VAT 10.000

6. Now since the customer hasn’t paid the invoice we would like to send an interest note to the customer. The first one is sent the 31st of January, and the customer still hasn’t paid the invoice.

Go to credit and collections and create interest notes I have only selected the customer to which the free text invoice was sent.

6. Customer transactions:

I hope this helps.

Regards,

Sheela

Support Engineer- Dynamics- 365 F & O

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Sylvia Dixon 179 on at

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Sheela, I have several questions:

1.Why do I have to do a free text invoice if I run interest notes? I thought the interest notes was a invoice. 2. Do I need to create a group of customer in my customer profile? 3. Can I individually select what customers received a interest note or free text invoice?

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Sylvia Dixon 179 on at

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Hi Ludwig,

When we invoice a customer and the customer invoice is past due and I create a interest note according to my parameter . Do I have to created a free text invoice?

Also, in the posting profile table restrictions should I say yes or no for interest?

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Sylvia Dixon 179 on at

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Hi Sheela, I cannot find in the set up interest notes the customer interest range. Were is this located? Thank you

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André Arnaud de Cal... 301,069 Super User 2025 Season 2 on at

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Hi Sylvia,

The free text invoice from Sheela is an example to create an outstanding invoice for the customer. You might already have open and paid invoices.

Can you share what you have done yourself as setup for the interest? Then we might see what is missing.

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Sylvia Dixon 179 on at

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[quote]
Hi Sylvia,

The free text invoice from Sheela is an example to create an outstanding invoice for the customer. You might already have open and paid invoices.

Can you share what you have done yourself as setup for the interest? Then we might see what is missing.
[/quote]

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Sylvia Dixon 179 on at

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Hi Andre, I have attached the following screen of how I set up D365 interest. Please not we have not set up the group accounts in posting profile. I do not know how to set this up.

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Ludwig Reinhard Microsoft Employee on at

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Good Morning Sylvia,

The interest is calculated in a separate interest calculation step that generates a separate interest document that you can send to your customer.

Best regards,

Ludwig

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