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Finance | Project Operations, Human Resources, ...
Answered

How to set up interest in D365

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Posted on by 181

Hi  

I am tried  to set up interest  in D365  but I think that I have the parameters wrong  because nothing is generating the create interest notes.     Could someone let me know what I am doing wrong?

Thank you

  • Verified answer
    Rahul Mohta Profile Picture
    21,046 on at

    could you suggest your setup for interest rate and range

    you may refer

    https://docs.microsoft.com/en-us/dynamics365/finance/accounts-receivable/set-up-interest-rates-interest-code

  • Verified answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello Sylvia,

    Have you been able to setup interest notes based on the information provided on MS docs that Rahul shared?

    In general, the setup is pretty straightforward and in line with how one setups collection letters.

    Just give it a try and test it carefully in a demo/test environment before applying this to your live environment.

    Please let us know if you need any other help/support from the community.

    Many thanks and best regards,

    Ludwig

  • Suggested answer
    Sheela Ningappa Profile Picture
    Microsoft Employee on at

    Hi Sylvia,

    I would like give you simple repro steps on the calculation of Interest:

    1. Set the parameter for interest calculation as follows: 

    pastedimage1585482587029v1.png

     2. Create an interest code with the following setting: 

    pastedimage1585482640121v2.png

    3. With the ranges on the day:

    pastedimage1585482685048v3.png

    4. Set that interest code on the customer posting profile of the customer used for test 

    pastedimage1585482726980v4.png

    5. Now create a free text invoice for a customer connected to the customer group, in my example EXT. 

    On the invoice set invoice date and due dateto 1st of January 2019. 

    Invoice amount including VAT 10.000 

    pastedimage1585482773790v5.png

    6. Now since the customer hasn’t paid the invoice we would like to send an interest note to the customer. The first one is sent the 31st of January, and the customer still hasn’t paid the invoice. 

    Go to credit and collections and create interest notes I have only selected the customer to which the free text invoice was sent. 

    pastedimage1585482811939v6.png

    6. Customer transactions:

    pastedimage1585482860009v7.png

    I hope this helps.

    Regards,

    Sheela

    Support Engineer- Dynamics- 365 F & O

  • Sylvia Dixon Profile Picture
    181 on at

    Sheela,   I have several questions:

    1.Why do I have to do a  free text invoice if I run interest notes? I thought the interest notes was a invoice. 2. Do I need to create a group of customer in my customer profile? 3.  Can I individually  select what customers received  a interest note or free text invoice?

  • Sylvia Dixon Profile Picture
    181 on at

    Hi Ludwig,

    When we invoice a customer and the customer invoice is past due  and  I create a  interest note  according to my parameter .  Do I have to created a free text invoice?

    Also, in the posting profile  table restrictions should I say yes or no for interest?

  • Sylvia Dixon Profile Picture
    181 on at

    Hi Sheela,  I cannot find  in the  set up interest  notes  the  customer interest range. Were is this located? Thank you

  • Verified answer
    André Arnaud de Calavon Profile Picture
    307,719 Super User 2026 Season 2 on at

    Hi Sylvia,

    The free text invoice from Sheela is an example to create an outstanding invoice for the customer. You might already have open and paid invoices.

    Can you share what you have done yourself as setup for the interest? Then we might see what is missing.

  • Sylvia Dixon Profile Picture
    181 on at

    pastedimage1585521220683v1.pngpastedimage1585521283295v2.pngpastedimage1585521356078v3.pngpastedimage1585521408163v4.png

    [quote]

    Hi Sylvia,

    The free text invoice from Sheela is an example to create an outstanding invoice for the customer. You might already have open and paid invoices.

    Can you share what you have done yourself as setup for the interest? Then we might see what is missing.

    [/quote]
  • Sylvia Dixon Profile Picture
    181 on at

    Hi Andre,  I have attached the following screen  of how I set up D365 interest.  Please not we have not set up the group accounts in posting profile.  I do not know how to set this up.

  • Verified answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Good Morning Sylvia,

    The interest is calculated in a separate interest calculation step that generates a separate interest document that you can send to your customer.

    Best regards,

    Ludwig

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