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Customer experience | Sales, Customer Insights,...
Answered

Not able anymore to filter system jobs

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Posted on by 10
Hi All,
 
I'm quite new here so please be gentle ;-)
 
Part of our daily checks routine used to be to filter system jobs on status reason. We activated the filter and filtered all 'waiting' jobs.
 
Since a few months we are unable to do this anymore. Whether we use the funnel icon or the menu option 'Enable/disable filters' doesn't make a difference, it simply isn't available anymore.
 
Anybody else noticed this, and what could be the solution here? Did we miss anything update related?
 
Kind regards,
Richard.
 
I have the same question (0)
  • Verified answer
    PerezAguiar Profile Picture
    Microsoft Employee on at
    Hey.

    It would help if you shared a screnshot.  But if you go to [yourenvironment]/main.aspx?settingsonly=true  you should be able to see the Old interface, and from there search for the systemJobs, or use the Advanced Find on top right to search on SystemJobs table.  This would help with the filtering.
     
    Regards,
  • RV-17070910-0 Profile Picture
    10 on at
    Thank you for your reply. I checked this in our environment and indeed I get redirected to the old interface where filtering works as ever before! Especially my (older) colleague who currently enjoys his holiday will be very happy with this.
     
    Here is a screendump of the default (current) interface. The line around the funnel icon appears when I click on it but the small arrows in the header don't appear as they do in the old interface (second screenshot)
     
    New interface:
     
    Old interface:
     
    I marked your reply as answer as for us this works. Aside from that I'm of course interested to hear if other CRM users/admins noticed the same?
     
    Kind regards,
    Richard.
  • LGano Profile Picture
    3 on at
    Does anyone have an answer to this now that "New Look" cannot be toggled off? 

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