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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Default Queue not sele...

Customer experience | Sales, Customer Insights,...

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Default Queue not selectable in views/advanced find?

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Posted on by Fedorov

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I have tried, on request by a client, to add the column SystemUser.QueueId. (Default Queue)to display on views and advanced find results.

It seems the field is not selectable for display, is this true?
I have checked both in the latest /onprem/ version and an online version.

Is there anyway around this that does not include making a copy of the value to a textfield?

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Leah Ju Microsoft Employee on at

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Hi Partner,

Unfortunately, it seems that it is by-design.

We can't add this column to the view or form.

Microsoft prevent us to customize this column, all settings are grayed out in column properties pane.

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