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Microsoft Dynamics NAV (Archived)

In cash journal, I can't post the payment, is there any one can solve this issue for me?

Posted on by Microsoft Employee

In cash Journal, when I hit the post button, it said: Document No. must have a value in gen. Journal Line. JournalTemplate Name+CASHRCPT. Journal Batch Name=GIRO, Line No. =10000 It cannot be zero or empty.  what does that mean?  how to solve this problem? 

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  • Verified answer
    Suresh Kulla Profile Picture
    Suresh Kulla 43,745 on at
    RE: In cash journal, I can't post the payment, is there any one can solve this issue for me?

    You have to create a new No. series code and then go to the Gen. Journal Batches and then assign the No. Series you have created to the GIRO Batch.

  • Suggested answer
    Maneesha Profile Picture
    Maneesha 5,889 on at
    RE: In cash journal, I can't post the payment, is there any one can solve this issue for me?

    go to your no series,  ans select your relevant no series and open it , as you see last no used , then make your empty field with displaced no +1

    Eg : if display no is ITMJNL -1464

    then enter  ITMJNL -1465 

    if you need to enter manually also put manual nos tick (but make sure your process and procedures before enable manual)

    Caddpture.JPG

  • Suggested answer
    AJAnsari Profile Picture
    AJAnsari 5,754 on at
    RE: In cash journal, I can't post the payment, is there any one can solve this issue for me?

    While this row in the screenshot is highlighted, click Lines in the ribbon. This will show the details (Starting No., Ending No., Last Used No., Warning No., etc.). If the Last Used No. is not close to or equal to the Ending No., don't bother messing with the Ending No. value.

    From your screenshot, it looks like "Manual Nos." is now checked for the Cash Receipt Journal no. series (GNL-RCPT). When you go back to the Cash Receipt Journals list, verify that your batch has the same No. Series assigned to it. Now, go back and edit the batch and try posting again with the manually entered Document No. and it should let you post it. If that doesn't do it, you may need to debug to see what's causing the issue.

    I hope this helps. If my response has answered your question, please verify by clicking Yes next to "Did this answer your question?"

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: In cash journal, I can't post the payment, is there any one can solve this issue for me?

    3-Capture.PNGHello

    I can't find the GIRO batch in the No. Series column to assign the series No.  I found the cash receipt journal, there is an ending No. should I put the number here?  could you please show more screenshot?  thank you very much! 

  • RE: In cash journal, I can't post the payment, is there any one can solve this issue for me?

    Hi 

    you can assign the number series here.. below screenshot for your reference.

    Capt1ure.PNG

    Thanks,

    Mahesh.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: In cash journal, I can't post the payment, is there any one can solve this issue for me?

    Hello

    how to setup a No. Series on the BATCH to autopopulate. In your case GIRO batch.)

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: In cash journal, I can't post the payment, is there any one can solve this issue for me?

    I tryied put the amont or a number in the Document No. field, but it is not working.  could you plesae show me how to set up the No. series on the GIRO batch?  (show Screen)

  • Verified answer
    Suresh Kulla Profile Picture
    Suresh Kulla 43,745 on at
    RE: In cash journal, I can't post the payment, is there any one can solve this issue for me?

    Enter the value manually in the document No. or on the GIRO batch you need setup the No. series and enter the line again.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: In cash journal, I can't post the payment, is there any one can solve this issue for me?

     Hi Suresh

    See below the sreenshot,   what shall we do in Document No.  field. ? how to setup No. Series on the BATCH?  Thank you! 

    (There is a column/field called Document No. on the Journal page, if not you need to add that field and populate that value manually or setup a No. Series on the BATCH to autopopulate. In your case GIRO batch.)

    1067.Capture.PNG1067.Capture.PNG

  • Suggested answer
    Suresh Kulla Profile Picture
    Suresh Kulla 43,745 on at
    RE: In cash journal, I can't post the payment, is there any one can solve this issue for me?

    When replying use rich formatting then you will have the option insert the picture.

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