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Customer experience | Sales, Customer Insights,...
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Having an issue importing contact to a csv with customer voice survey.

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Posted on by 2

Hi-

In the past I have successfully be able to import a csv of contacts to email a survey through customer voice. Now when I attempt to do it I get an error: All variables must first be added in Personalization, when I have the variables added in the survey and in the email. In the past when I imported contacts from the template provided by customer voice I just left the default variables and it always worked. Can you assist me or let me know what I'm doing wrong so I can send out surveys again.

thanks,

Emmeline

  • merve gg Profile Picture
    merve gg 12 on at
    Having an issue importing contact to a csv with customer voice survey.
    Hello, 
    I have the same problem. :( Did yo solve the problem?
     
    Thanks,
    Merve

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