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Customer experience | Sales, Customer Insights,...
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Organisational Insights

Posted on by 5

Hello

I have a couple of questions:

a) How would we fix the issue of getting blank reports in Excel when exporting the Most Active Users Performing Operations report even though the chart has data when it is displayed in the Organisational Insights dashboard?

b) is there a way to use Org Insight to report on non-active users? How would I find out who hasn't logged in for the last week / month / 3 months?

Thanks

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