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Applying a prepayment to the final invoice

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Posted on by Sarah1000

I have a purchase order that I have prepaid 50% of the invoice value. I did all of the usual steps, applied the prepayment, created a prepayment invoice and now the goods are received and i have the final invoice. When I try and create the invoice the "apply prepayment" option is not giving me an option select and apply to the invoice. There is an amount in the available application amount but I have no option of a box to tick.

I have the same customer with multiple different PO's. All PO's have 50% prepayment attached to them and I cannot select it on any of them. All of the prepayment invoices are settled on the vendor account.

Any idea what the problem is?

Sarah

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Ludwig Reinhard Microsoft Employee on at

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Hi,

Have the prepayment payments been made and recorded in D365FO?

Best regards,

Ludwig

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André Arnaud de Cal... 300,911 Super User 2025 Season 2 on at

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Hi Sarah1000,

Agree with Ludwig. The prepayment can only applied when it has been actually paid (settled). This should be the difference between these two environments.

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Sarah1000 10 on at

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The prepayment invoice has been recorded and paid and settled.

I can see the prepayment in the "open prepayments" report as well. I just can't apply it to the invoice.

Sarah

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SouravDam 11,730 on at

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The screen shot what you shared, do no show any prepayment line to adjust in PO invoice. You can see this is blank!

One question - if the prepayment is settled against the prepayment invoice and journal is posted; have you checked if transaction is recorded in the posted voucher?

If this voucher shows blank record, then have a look in the General ledger > Periodic tasks > Subledger journal entries not yet transferred form, if the posted transaction is still available there?

If 'yes', then select that record and click on "Transfer now" tab in the top to move the posted entry in ledger.

After that check in that PO invoice if prepayment line is available this time.

Another way is; delete that PO invoice and re-create it. Then click on "Apply prepayment" and see if the prepayment line is available to apply.

Kindly check and keep us posted.

Regards,
Sourav

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Rahul Mohta 21,032 on at

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sharing one of my blogs on prepayment invoice

hope it helps

community.dynamics.com/.../vendor-prepayment-in-microsoft-dynamics-365-finance-and-operations

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MM-20051452-0 on at

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Hi Sarah1000,

Could you please share with us the following:

1- When was this prepayment invoice posted?

2- What is the exact application version?

3- Have you done any environment update after posting this prepayment invoice?

4- What is the status of this prepayment invoice on the vendor transactions (open or Settled)?

5- Can you share with us a screen shot from the open prepayments form?

6- Can you share with us a screen shot from the Apply Prepayment on the vendor card?

Thanks in advance.

Regards,

Momen

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Sarah1000 10 on at

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Thanks Momen, I actually got it sorted out. I had 9 individual prepaid invoices from one supplier and the payment was posted as one bulk payment for all 9 invoices. When I split the payment into 9 separate payments for the 9 invoices and settled them all I was able to allocate the prepayment to the final invoice.

Thanks for your help

Sarah

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MM-20051452-0 on at

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Great, Sarah. Thanks for your prompt feedback. And please consider that when a prepayment is involved either prepayment invoice or regular prepayment journal we always recommend to keep the relation 1 to 1.

Regards,

Momen

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Nnisahir 5 on at

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Could you please explain how to make prepayment against PO?

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Ludwig Reinhard Microsoft Employee on at

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Hi Nnisahir,

There are multiple ways how prepayments can be recorded.

I once recorded the different options on my blog.

Please see the following and related blog posts.

dynamicsax-fico.com/.../

Best regards,

Ludwig

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