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Email address validation (preview) for D365 Sales

I’m excited to announce that the email address validation feature is live in D365 Sales Insights!!

D365 Sellers rely on emails to reach out to contacts when working on deals. However, emails in CRM (customer relationship management) can be incorrect due to low data quality, caused by disparate sources, lack of updates, temporary emails provided by the users, etc.

The email address validation feature flags specific categories of invalid email addresses so sellers can connect with their leads and boost their conversion rates, without wasting time and energy trying to communicate with uninterested or non-existent accounts and customers.

Email address validation in action:

The feature performs a series of checks to identify email addresses that are invalid or otherwise unreliable such as emails with temporary email domains. The email address validation feature performs the following checks:

1. Invalid format emails: This check flags any email with an invalid or incomplete format based on the standard email format known as the RFC 6530 format.

2. Spam or temporary email domains: This check flags any email addresses whose domains provide temporary email addresses or whose domains appear on any known spam blocklists.

3. Expired email addresses: This check flags email addresses that are no longer valid because the associated email domains have expired.

4. Email addresses with invalid email domains: This check flags email domains that do not appear on the global domain registrar; meaning the domains are likely non-existent and the email addresses are invalid.

Learn More

If you would like to learn more about this feature, you can read more on the documentation here: Work with invalid email addresses (preview) | Microsoft Learn, Enable email validation (preview) | Microsoft Learn.

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