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Service | Customer Service, Contact Center, Fie...
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How i can hide the email from Customer portal Timeline?

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Posted on by 47

I'm working on dynamics 365 portal and i want show online portal comments under timeline on Customer  portal. Please suggest me how i can manage it? Thanks in advance

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  • Verified answer
    M.Azwar Alam Profile Picture
    on at
    RE: How i can hide the email from Customer portal Timeline?

    Check this. It might help you

    https://meganvwalker.com/displaying-comments-microsoft-portals/

    Mark answer as verified, if it feasible

  • Verified answer
    LeoAlt Profile Picture
    16,331 Moderator on at
    RE: How i can hide the email from Customer portal Timeline?

    Hi partner,

    If you are already able to show all activities on the timeline in portal, you could go to Settings->Customizations->Customize the System -> Activity and edit the "Portal Timeline View" to choose which type of activities do you want to show.

    pastedimage1580706338860v1.png

    pastedimage1580706366412v2.png

    https://docs.microsoft.com/en-us/powerapps/maker/portals/configure/view-all-activities-in-portal-timeline

    pastedimage1580706394265v3.png

    Hope it helps.
    Best Regards,

    Leo

  • Muhammad Awais Profile Picture
    47 on at
    RE: How i can hide the email from Customer portal Timeline?

    Thanks Muhammad Azwar & Leo , problem solved

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