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Microsoft Dynamics NAV (Archived)

incorrect serial no of product selected by auto fill

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Posted on by 1,893

Dear Experts,

In my company one off the user have complete a shipment, by mistake in this shipment incorrect serial no of product selected by auto fill, so kindly suggest  how can I get corrected serial no in shipment.

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I have the same question (0)
  • ManishS Profile Picture
    86 on at

    You cannot modify the posted document.

    You will have to post a new shipment by selecting the correct serial no.

  • manish.yadav Profile Picture
    1,893 on at

    Thank you for your kind reply.

    means, there is no way to correct the serial no. in posted documents.

  • Suggested answer
    Amol Salvi Profile Picture
    18,698 on at

    Undo the posted shipment and post new shipment with correct serial no

  • AbduTeeyech Profile Picture
    428 on at

    Hi MKY,

    Not exactly, technically you can change in its back end table, but not recommended, or have to try only after ensuring nothing goes wrong in other parts where it got affected while posting this document.

    Abdul

  • Suggested answer
    Alexander Ermakov Profile Picture
    28,096 on at

    You can reverse the shipment and post a new one with a correct serial number.

  • manish.yadav Profile Picture
    1,893 on at

    thank you sir.

    Please close this thread.

  • manish.yadav Profile Picture
    1,893 on at

    Actually sir, invoice is already posted for this documents. that is the main concern.

  • ManishS Profile Picture
    86 on at

    Have you send the invoice and material to the customer ?

    If not then you can post a credit note of that document, take back the inventory of wrong serial no. and post a new shipment with correct serial no.

  • manish.yadav Profile Picture
    1,893 on at

    Manish Sir, Invoice is not posted yet to the customer.

    Actually output posted with wrong serial no. How to rectify the serial no. That is the confusion.

  • AbduTeeyech Profile Picture
    428 on at

    Hi Alexander,

    Can you inform if this reverse option is there for NAV 2013R2?

    and how?

    Abdul.

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