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Combine consignment option is not working though the check box is selected

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Posted on by Community Member Microsoft Employee

Hi Suresh, I have quick query on one of the topic in navision rating and billing.

This is invoice generation for the customer account for logistics. So there is something wrong in our or my system though in the customer card account we have box checked for combine consignment however the invoice is generating for individual shipmentwise rather than one invoice for the whole shipments for that account.

We want to generate one invoice for all the consignments we are not sure why this is not happening.

Is this something in relates to invoice parents....I don't see this account has any invoice parents.

I see this account has rate parent. So is this causing the issue?? Not sure.

Please I need your help sir.

Thank you very much for your help in advanced.

Regards,

Shivraj.

Categories:
Administration and Setup
  • Suggested answer
    Suresh Kulla Profile Picture
    Suresh Kulla 43,640 on at
    RE: Combine consignment option is not working though the check box is selected

    If you don't have Bill-to Customer No. setup then it will use the same account as the Sell-to Customer No. You need to check if the orders are set to Combine Shipments or not.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Combine consignment option is not working though the check box is selected

    But we do not have the Bill to customer for this account. We have only rate parent.

  • Suggested answer
    Suresh Kulla Profile Picture
    Suresh Kulla 43,640 on at
    RE: Combine consignment option is not working though the check box is selected

    The combine shipment is checked, based on the Bill-to Customer No. of the Sales Order.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Combine consignment option is not working though the check box is selected

    Hi Suresh sir,

    In our system for that particular customer account the combine consignment option is already selected in the check box.

    Sorry I could not give you more info on Invoice parent

    For us the Invoice parent is Bill to customer account.

    I am not sure whether this is the cause of the error.

    Kindly let me know for any more details required from my side. This is causing bit hectic and we are keeping hold on these consignments from few days.

    Thank you

  • Suggested answer
    Suresh Kulla Profile Picture
    Suresh Kulla 43,640 on at
    RE: Combine consignment option is not working though the check box is selected

    Hello,

    Have you followed the below steps to combine shipments into a single invoice

    https://docs.microsoft.com/en-us/dynamics-nav-app/sales-how-to-combine-shipments-on-a-single-invoice

    I am not sure what you are referring about Invoice Parents? Is this a customization for your DB ?

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