Announcements
On-account transaction status "Fully Invoiced" changes to "Chargeable" once date or description is edited, why is this so?
How can this be fixed?
*This post is locked for comments
Can you provide more detail about this issue?
I think it's kinda loophole in the system. Let me explain how this is happening as our software provider is inutile in finding a solution:
1. On-account transaction when posted, the status is "fully invoiced"
2. If you accidentally edited the line, either the date or description of the "fully invoiced" transaction, status changes to "chargeable"
Although it is not affecting the GL/Financials, it is annoying that you can't differentiate the invoices (fully invoiced vs chargeable).
Try editing the "fully invoiced" line if this is also happening with you.
Thanks.
Summa, where are you seeing these statuses? What window are you in? A Field Service window?
Thanks,
Hi Frank,
It is on the On-account window:
(Project > Manage> On Account)
Thanks Summa. Can you post a screenshot of what you are seeing?
Dear Frank,
I supposed, all "fully invoiced" transaction should be "uneditable" by default.
In this case, accidental editing of the date/description changes the status to "chargeable".
How can this be solve?
Summa, that is an AX window. This is the GP forum. Suggest you repost on the AX forum.
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
Jump in, show your community spirit, and win prizes!
Expanding mentorship, skilling, and AI innovation
These are the community rock stars!
Stay up to date on forum activity by subscribing.
Dan Liebl 2
Shravan Attelli 1
