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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / CRM data migration wit...
Microsoft Dynamics CRM (Archived)

CRM data migration with Scribe

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Posted on by Community Member

Hi,

I've created a scribe job migrate the companies (Account entity) from on premise 2015 to online 2016.

When i run the scribe job, it finds the company id and performs an update. However when it has finished i am still not able to see the company in CRM online.

I have tried changing the owner on CRM on premise to myself but still it is not working.

Has anyone experienced this before?

Thanks and Kind Regards

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  • Suggested answer
    JohnAnonymous Profile Picture
    JohnAnonymous 5,241 on at

    Hi,

    Maybe there's a Scribe expert here to answer your question. You could also check the Scribe forum: success.scribesoft.com/s

  • Suggested answer
    ashlega Profile Picture
    ashlega 34,477 on at

    Hi,

    how do you know this is happening?

    "When i run the scribe job, it finds the company id and performs an update"

    Either way, I'd probably go to the "destination" instance and use advanced find to search for all accounts (without filters).. order them by "modifiedon" and see if those dates become different after you run the Scribe job. It could be that you are simply not updating some of the fields (name, maybe?) which you are trying to search for.

  • Joe Woltering Profile Picture
    Joe Woltering 12,163 on at

    Silly question: Is the Account Active in your Online org?

    You should also be able to get more info from the Execution Log in Scribe.

    You also say "update". Does the Company exist already in the target Org? Are you performing an 'Update/Insert' step in your integration?

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