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Service | Customer Service, Contact Center, Fie...
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Is it possible to connect Dynamics Field Service mobile app to another one to read data?

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Posted on by 5

Hello , I'm new to the Dynamics ecosystem and to mobile apps development in general but  I have some prior experience as Desktop and Web applications developer and I'm a little bit lost about how to approach this. 

Basically I need to get data from a flue gas analyser app (Testo Combustion App Android) to Field Service Mobile. I found there is a App2App interface: https://github.com/testo/tjf

But due my lack of experience I'm not sure if it could be use it from the Field Service Mobile App. My Idea is add a button in the Ribbon or in a form that trigger a JavaScript web resource (since I don't know how else I could add business logic to the app). and in that script try to communicate with this App2App interface (send a Get request to testosmartprobes://start?bundleid=com.example.demoapplication) 

What do you think about this approach , any advice? 

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  • chrispytwist Profile Picture
    235 on at

    Looks like there might be an answer now in the gihub repo Issues for that task.

    Here is a link that you mind find helpful as you dive into client-side scripting in Field Service.

    docs.microsoft.com/.../client-scripting

    Also, Scott Durow's Ribbon Workbench could be useful (check it out in the XRMToolBox).

  • Suggested answer
    Gabriel Dias Junckes Profile Picture
    2,428 on at

    Hi.

    Do you need this data when the user is offline? If yes, you need to bring it to a table. Depending on the size and frequency you can use Flow, Logic Apps, DataFlow, Etc.

    The virtual table is another option if the user is online.

    docs.microsoft.com/.../get-started-ve

    If you are going to use a client script, you can add events to the on-load or on-save of a page. The ribbon button option is also possible.

    If you use PCF, you also can reuse it on other forms e.g. desktop apps.

    docs.microsoft.com/.../create-custom-controls-using-pcf

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