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Service | Customer Service, Contact Center, Fie...
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Is it possible to connect Dynamics Field Service mobile app to another one to read data?

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Hello , I'm new to the Dynamics ecosystem and to mobile apps development in general but  I have some prior experience as Desktop and Web applications developer and I'm a little bit lost about how to approach this. 

Basically I need to get data from a flue gas analyser app (Testo Combustion App Android) to Field Service Mobile. I found there is a App2App interface: https://github.com/testo/tjf

But due my lack of experience I'm not sure if it could be use it from the Field Service Mobile App. My Idea is add a button in the Ribbon or in a form that trigger a JavaScript web resource (since I don't know how else I could add business logic to the app). and in that script try to communicate with this App2App interface (send a Get request to testosmartprobes://start?bundleid=com.example.demoapplication) 

What do you think about this approach , any advice? 

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  • Suggested answer
    Gabriel Dias Junckes Profile Picture
    2,428 on at
    RE: Is it possible to connect Dynamics Field Service mobile app to another one to read data?

    Hi.

    Do you need this data when the user is offline? If yes, you need to bring it to a table. Depending on the size and frequency you can use Flow, Logic Apps, DataFlow, Etc.

    The virtual table is another option if the user is online.

    docs.microsoft.com/.../get-started-ve

    If you are going to use a client script, you can add events to the on-load or on-save of a page. The ribbon button option is also possible.

    If you use PCF, you also can reuse it on other forms e.g. desktop apps.

    docs.microsoft.com/.../create-custom-controls-using-pcf

  • chrispytwist Profile Picture
    235 on at
    RE: Is it possible to connect Dynamics Field Service mobile app to another one to read data?

    Looks like there might be an answer now in the gihub repo Issues for that task.

    Here is a link that you mind find helpful as you dive into client-side scripting in Field Service.

    docs.microsoft.com/.../client-scripting

    Also, Scott Durow's Ribbon Workbench could be useful (check it out in the XRMToolBox).

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