Skip to main content

Notifications

Customer experience | Sales, Customer Insights,...
Suggested answer

Business Rule set at Entity Scope Not setting Default Values

Posted on by 2
I have business rule set at Entity Scope. I am setting default values for my fields in that rule and my record will be created via Power Automate and not in the form.
This business rule is not triggering and the Default values for my fields are appearing blank.
  • Meenakshi Profile Picture
    Meenakshi 2 on at
    Business Rule set at Entity Scope Not setting Default Values
    Hi Leah,
     
    Thanks for the response. It was the issue with my condition. 
    When I changed the condition, it started working fine now.
  • Suggested answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Business Rule set at Entity Scope Not setting Default Values
    Hi Partner,
    It's so strange!
    I simply tested a business rule and flow, and it works.
    Business rule:
    Flow:
    Result:
    Does the businees rule work if you create the record directly in the app?
    Maybe you could consider populating this default value directly in the flow.

    I hope you can mark my answer verified if it answer your question! If you have any questions, please feel free to contact me.
    Regards,
    Leah
     

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,240 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,149 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans