I have the next problem:
There is a Purchase Order with all 20 items fully received on Packing Slip A. The provider's invoice has only 19 of Packing Slip items, but the Accountant posted the invoice by changing the remaining item's price on 0.
I suppose since the remaining item X has no price value, financially all is OK, but physically is not because we "received" 10 units from item X.
Then, The provider sent us another invoice with the 10 units of remaining item X and 4 units of another purchase order item Y that was been fully received.
One person did a packing slip reversal B, but this reversal fully returned all Packing Slip A items. The problem is about Packing Slip A was been invoiced and paid at that moment.
The purchase order is now on "Open order" Status and I have not idea I must do to resolve this problem.
I can't simply create another packing slip because all items where invoiced on packing slip A. I believe on packing slip B was an innecesary procedure and that has complicated even most this problem.
Could somebody help me?
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