Hi,
We are using the default case resolution dialog.
On this dialog we would like to change the default value, or perhaps even make it so that the user has to select a different value.
How can this be done?
Thanks!
Hi Robberto,
Have you visited the MS article, which might be of your interest
Hey there,
It most certainly is!
I am able to change the default value via the case entity, but I'm not actually able to change it to blank. Which is exactly what I want.
Do you know if that is possible via another way?
Hello,
I don't think if you have other options if you use OOB Resolve Case dialog.
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