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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Physical updating quan...
Microsoft Dynamics AX (Archived)

Physical updating quantity in the unit Kgs must be other than zero.

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Posted on by Nisheet 140

Hi!

I receive this error when I try to post the invoice for the received Purchase Order as the system does not show the packing slips for the Purchase Order. The order qty. was 10000 kgs. From that I raised 3 GRNs. For two GRNs (8000 kgs) I have posted the invoice. But when I try to post invoice for received GRN of balance 2000 kgs, the following error is showing.

Item no. 'X'

"Physical updating quantity in the unit Kgs must be other than zero."

 When I see invoice remainder qty its showing as 2000 kgs. Why am I not able to post the invoice?

Please suggest.

Nisheet

*This post is locked for comments

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 292,516 Super User 2025 Season 1 on at
    RE: Physical updating quantity in the unit Kgs must be other than zero.

    Hi Nisheet,

    As you ordered 10000; then received 8000 and 2000, it cannot be related to over/delivery. It fully matches the ordered quantity. You pasted some fieldnames and values above, but I cannot do anything with that. Can you post a screenshot of the inventory transactions was my question.

  • Nisheet Profile Picture
    Nisheet 140 on at
    RE: Physical updating quantity in the unit Kgs must be other than zero.

    Is there any option to update physical qty. of GRN lines after posting it?

  • Nisheet Profile Picture
    Nisheet 140 on at
    RE: Physical updating quantity in the unit Kgs must be other than zero.

    I have done that but it is showing the qty. as deducted.

    If I do not want to reverse the GRN what is the solution for posting invoice in case of getting following error.

    "Physical updating quantity in the unit Kgs must be other than zero."

  • Suggested answer
    Prashant Singh Profile Picture
    Prashant Singh 8,797 on at
    RE: Physical updating quantity in the unit Kgs must be other than zero.

    It is required when your supply delivers more then or less then ordered qty. Sometimes it happens because or new or different packaging. So there is no harm if you allow. Because of business need.

  • Nisheet Profile Picture
    Nisheet 140 on at
    RE: Physical updating quantity in the unit Kgs must be other than zero.

    Thanks Prashant.

    Is there any effect of defining allowed percentage anywhere else?

    Will any problem not be there in any module if we allow it? Where will it hit?

  • Suggested answer
    Prashant Singh Profile Picture
    Prashant Singh 8,797 on at
    RE: Physical updating quantity in the unit Kgs must be other than zero.

    Dear Nisheet,

    This issue seems other then your initial problem. I think this is related to over delivery and under delivery in purchase order line. Once you will define the allowed percentage this issue will be gone.

    Regards,

    Prashant Kumar

  • Nisheet Profile Picture
    Nisheet 140 on at
    RE: Physical updating quantity in the unit Kgs must be other than zero.

    We reversed the GRN. When we try to raise the GRN again following error is coming Underdelivery of line is 26.25 percent, but the allowed underdelivery is only 0.00 percent.

  • Nisheet Profile Picture
    Nisheet 140 on at
    RE: Physical updating quantity in the unit Kgs must be other than zero.

    Line details are as below

    Batch number Physical date Account number Financial date Reference Number Receipt Issue Quantity Cost amount Item number Reference Number Inventory reference Inventory number Project Fixed asset number Value model Probability % Lot ID Reference lot Dimension No. Receipt status Issue status Value open Quantity Expected date Inventory date Requested ship date Confirmed ship date Non-financial transfer Lot ID Physical date Physical voucher Picking route Packing slip Physical cost amount Physical revenue Financial date Financial voucher Invoice Financial cost amount Adjustment Profit & Loss, posted amount Unposted invoice Financially closed Settled quantity Amount settled Type Account number Quantity Unit Unit price Discount Disc. pct. Line amount Currency Currency Fixed receipt price value Category Packing slip return Invoice return Return lot ID Status date In/Out Sub-BOM Project Activity number Category Adjustment number Configuration Size Color Site Warehouse Batch number Location Serial number

    A-OPB 25-07-2016 V00757 Purchase order AUL/16-17/DOM/0346 2625 10100A16 Purchase order AUL/16-17/DOM/0346 0 00330917_092 00023271_093 Yes 2625 24-05-2016 No 25-07-2016 00010173_080 AUL/16-17/ISO/531 367500 Vendor V00757 No No Receipt S1 WH1 A-OPB

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 292,516 Super User 2025 Season 1 on at
    RE: Physical updating quantity in the unit Kgs must be other than zero.

    HI Nisheet,

    Can you share a screenshot with the inventory transactions of this order line? Then it should contain all lines related to the receipts and already posted invoice.

  • Nisheet Profile Picture
    Nisheet 140 on at
    RE: Physical updating quantity in the unit Kgs must be other than zero.

    Hi André,

    Qty. is correct in order lines. I checked inventory transaction. In the transaction the status is showing as blank. But if the GRN is raised it should show as received. When I go to post a invoice there is no invoice line to be posted. I am selecting the GRN on invoice posting screen. But the invoice is not getting posted.

    Please provide a solution.

    Regards.

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