Hi Suttondart,
You all right, in the order events D365SCM cannot track changes to the sales order line quantity.
I have a suggestion below so you can achieve this level of tracking specifically for qty change not only one change but multiple changes. You can also track the history quantity of each change.
1. Complete Database log setup: System administration > Setup > Database log > Database log setup
In Database log setup, click New, you will see a message
Click Yes to continue.
Click Next to pass Logging database changes session
in Table and fields session:
- select Show all tables and Show table names options
- in the tree: expand the Trade node > Expand the Sales line table and select fields to trace.
Example: for me I select 4 fields relating to Qty that I need to trace: ItemId, LineNum, modifiedBy, SalesQty
Click Next to finish Table and fields session
in Types of change session: if we trace update only then tick on this column.
Click Next to finish Types of change session
Nothing to do in Finish session, click Finish to complete setup (if there are some massage inform, click yes to continue)
Back to Database log setup form, review and close.
2. Now how to check result in Database log:
I open a sales order (with status allow to change) and change the Qty from 1 by 2.
Open Database log form: go to System administration > Inquiries > Database > Database log
Sort newest to oldest for column Created date and time in order to see lastest row to updated.
Click the tab History: then I can see previous Qty = 1, new Qty = 2, and who has been updated this change.
As same as next time who conitinues to change this Qty, system also trace the updated history.
I hope you can follow up and pratice it well.
Thank you and regards,
Bill