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Small and medium business | Business Central, N...
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Sent message error - "The record in table Sent Email already exists"

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We are sending statements to our customers, and the following errors appeared. I am trying to find out whether the statements sent out or not (one customer said they did). I tried to access the Sent Email table, but it appears not be accessible. Does anyone know anything on this?

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  • Suggested answer
    YUN ZHU Profile Picture
    84,274 Super User 2025 Season 1 on at
    RE: Sent message error - "The record in table Sent Email already exists"

    Hi, This should be caused by customization and I recommend contacting your partner to work it out together.

    As for the issue of not being able to access Sent Email, have you set up User email policies?

    More details:

    https://yzhums.com/24750/

    Hope this helps as well.

    Thanks.

    ZHU

  • Suggested answer
    Inge M. Bruvik Profile Picture
    1,029 Moderator on at
    RE: Sent message error - "The record in table Sent Email already exists"

    Then i would make sure to uninstall the custom code and try again using the standard functions.

    The error you are getting indicates some issue with customized code, i have never seen the standard system produce that error.

  • kjjson Profile Picture
    on at
    RE: Sent message error - "The record in table Sent Email already exists"

    There is some custom code that was done by another group around the statements. When that was run, it didn't email anything, then this was run through the Customer Statement.

  • Suggested answer
    Inge M. Bruvik Profile Picture
    1,029 Moderator on at
    RE: Sent message error - "The record in table Sent Email already exists"

    Are you running the system out of the box or do you have any customized code around this mail sending?

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