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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Marketing Automation
Customer experience | Sales, Customer Insights,...
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Marketing Automation

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Posted on by wijnolie 5

Hi all,

Is there a possibility to start marketing automation with MS Dynamics and connect it with 2 web shop at the same time. One webshop is using WooCommerce and other Magento.

I'm searching to set up marketing automation, what I'm looking for:
- Set up a loyalty program
- Boost engeagement with e-mail content en personalization
- Increase the leads with pop-ups (exit intend)
- Contact customers with abandonment cart (send mail/sms)
- Target user on Social Media platforms
- Create segments

etc.

  • Community member Profile Picture
    Community member 2 on at
    Marketing Automation
    Hi,
    It's absolutely feasible to integrate MS Dynamics for marketing automation with both a WooCommerce and a Magento webshop. MS Dynamics can be a powerful tool to centralize your customer data and automate interactions across multiple platforms. Here’s how you can approach your requirements:
    Loyalty Program: You can set up loyalty programs in Dynamics that sync with customer purchases from both your web shops, rewarding repeat customers and increasing retention.
    Email Engagement and Personalization: Dynamics can leverage customer data to customize email content, increasing engagement by delivering relevant messages to different segments.
    Lead Increase with Pop-Ups: Integrate Dynamics with your CMS to trigger exit-intent pop-ups, capturing leads effectively before they leave your site.
    Abandonment Cart Communication: Implement automated reminders via email or SMS for abandoned carts. This can be setup to react in real-time to customer behaviors across your web shops.
    Social Media Targeting: Use the rich customer profiles in Dynamics to create targeted advertising on social media platforms, enhancing the reach and effectiveness of your campaigns.
    Segment Creation: Dynamics excels in segmenting users based on their behavior, purchase history, and engagement levels, allowing you to tailor your marketing strategies accurately.
    For implementing these strategies, our platform, Synergi, offers marketing automation services that integrate seamlessly with MS Dynamics. Synergi can help you synchronize and automate your operations across different platforms, ensuring a unified approach to your marketing strategy. Feel free to visit our site and learn more about how we can enhance your marketing automation efforts.
  • Suggested answer
    AyushJain Profile Picture
    AyushJain on at
    RE: Marketing Automation

    Yes you can do that using Real-time marketing. Please see the documentation for more details learn.microsoft.com/.../real-time-marketing-user-guide

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