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Service | Customer Service, Contact Center, Fie...
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Customer signature capture

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Posted on by 60

Dear,

I would like to enable the Signature section/field in my Dynamics 365 Field service mobile custom form. I saw that is now a standard feature:  
https://docs.microsoft.com/en-us/dynamics365/field-service/mobile-power-app-use#perform-and-record-work

How can I enable it on my custom form ? Do I need to create a new field and add a custom control on it ?
Right now here is my form. As you can see I don't have signature capture in below my timeline.
pastedimage1627905197753v1.png

Thanks in advance for your help.

I have the same question (0)
  • Verified answer
    Thomas David Dayman Profile Picture
    11,323 on at

    You need to create a new field with the type Multiple Lines of Text of 15,000

    Then add the field to the form and go to the field proiperties and find the controls tab and there should be a control called 'Pen Control'

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