Customer experience | Sales, Customer Insights,...

Disappearing right chevron at top of screen that leads to related entities

(0) Share

Report

Posted on by KeithHoward

Hi. To see the problem, I open up an entity and double click on a particular record to go into the detail view for such record.
Then, the chevron is supposed to appear at the top of the screen on the left at the end of the hiearchy sequence.
But the chevron no longer appears, so I cannot see or jump to records in associated entities. I have tried double clicking on records that have a short 
(e.g., only a couple of characters) or a long (e.g., 50+ characters) title/primary attribute value that appears at the of the screen, 
in the hierarchy sequence. In both cases, the value has disappeared.

I have the same question (0)

All responses (2)

Answers (0)

KeithHoward on at

Like (0)

Report

RE: Disappearing right chevron at top of screen that leads to related entities

Hi. Thanks for the response.

Before posting, I checked that this option was ticked. After I read your response, I unchecked this option, saved, published, then ticked it, saved, and published again. It still does not work.

Any other ideas?

Was this reply helpful? Yes No
Suggested answer

LuHao 40,890 on at

Like (0)

Report

RE: Disappearing right chevron at top of screen that leads to related entities

Hi KeithHoward,

Open the form editor of the entity, click Form Properties.

Under Display tab, enable Show navigation items.

Save and publish.

Was this reply helpful? Yes No