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Customer experience | Sales, Customer Insights,...
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Dynamics 365 CE + Custom Power App for Time entries. Licencing question

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Posted on by 440

Hi guys,

I need some help from you to understand if I'm thinking right. I am working on a case for D365 Field Service where I have several dispatchers / operators who will use D365 for field service. At the same time, I have a few hundred users who work in the field and only need one app for time entries. It is overkill for these users to use a full field service app, so I want to create a simple Power App (per app plan) that they could submit "number of hours worked", the project and the signature to D365 Field Service time sheet. Is this still within the licensing model?

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  • Verified answer
    mom0x Profile Picture
    on at

    Hello Lema Salamov, 

    D365 Field service currently has PowerApps capabilities, If those capabilities are enough for the app you want to build you don't need an additional plan.

    Please check licensing guide for PowerApps here: https://docs.microsoft.com/en-us/power-platform/admin/pricing-billing-skus

    Page #4 and #6 will describe what you need to review.

  • Suggested answer
    Lema Salamov Profile Picture
    440 on at

    Thanks mom0x,

    You have pointed in the right direction. On the page 6 it states:

    Dynamics 365 restricted entities  > Create, read, update and delete

    - Within same environment(s) as licensed Dynamics 365 application(s)*

    - Dynamics 365 Enterprise Applications: Dynamics 365 Sales Enterprise, Dynamics 365 Customer Service Enterprise, Dynamics 365 Field Service, Dynamics 365 Project Service Automation, Dynamics 365 Finance, Dynamics 365 Supply Chain Management, Dynamics 365 Commerce, Dynamics 365 Human Resources, Dynamics 365 Business Central**

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