Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / Related to Microsoft D...
Microsoft Dynamics NAV (Archived)

Related to Microsoft Dynmic CRM and NAV

(0) ShareShare
ReportReport
Posted on by Community Member Microsoft Employee

My office is having almost 170 concurrent users using Microsoft Dynamic CRM - version-7.0.2.53 and 10 users are using Microsoft Dynamic NAV.

For CRM- Everday users are unable to mark complete in Leads. CRM is always slow.

Errors are below:-

1. Unexpected Error

2. Service Unavailable

3. Invalid ARGUEMENT

4.Business Process Error

5. Slowness

NAV is also slow. Sometimes network error.

Existing Systems and Servers

Systems

RAM-2gb/4gb

HDD-320gb/500gb

OS-Win7/Win8.1/Win10

Office-MS office2016

Servers

1. NAV And CRM Server are in SQL and are in single database DEll server

2. Front End NAV in DEll Server

4. Front End CRM in single DEll server

Can anybody help immediately for permanent solution of the above issues

*This post is locked for comments

  • ManishS Profile Picture
    ManishS 6,578 on at
    RE: Related to Microsoft Dynmic CRM and NAV

    4GB RAM ? Try to increase this.

    Second ally try to check in task manager which service is using the memory and CPU usage.

    Check for Anti virus also.

  • Suggested answer
    Zaid Tariq Profile Picture
    Zaid Tariq 2,266 on at
    RE: Related to Microsoft Dynmic CRM and NAV

    Hi,

    Following are some tips, could be helpful:

    - Make sure there is only a single SQL Server, NAV and CRM service instance, as this could be a major reason.

    - Try to run minimum job through NAS Service (Job Queue).

    - Recommend RAM is 8 GB or more.

    - Kill the Idle sessions of NAV and CRM.

    - IF you have scheduled SQL Backup jobs then make sure they run not so frequent or at least  during working hours.

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Related to Microsoft Dynmic CRM and NAV

    Dell Server

    Hdd-2TB

    RAM-4GB

    NO OTHER APPLICATIONS IN NAV AND CRM SERVER

    WINDOWS SEVER2012 R2

    SQL DATABASE STORED IN SEPERATE DEL SERVER

  • ManishS Profile Picture
    ManishS 6,578 on at
    RE: Related to Microsoft Dynmic CRM and NAV

    Can you share more details of the dell server, RAM, Processer, OS.

    What other software are there on server other than NAV & CRM.

    How many services have you created for NAV & CRM.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,235 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans