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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / How to override my qua...
Finance | Project Operations, Human Resources, ...
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How to override my quality order after validating?

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Posted on by Rajinbuu 5

Hi,

This may be in the wrong forum; looking to ask a question about Dynamics365 Finance and Operations: 

I validated my Quality order as a 'FAIL'. After further testing we have conformed our results therefore we would like the change the status of this Quality Order to a 'PASS'. How can I go about overriding the QO status 'Fail' to a 'Pass'?

There are 'Override' options under the 'general' tab as well as within the overview screen. However D365 doesn't seem to provide many options to change that status once the QO is validated. I also noticed there is a 'Re-open QO' option which is grayed out as well.

Anybody know how I can solve this issue in regards to changing the status of a QO post-validation?

THANKS

  • qianwang Profile Picture
    qianwang 7,151 on at
    RE: How to override my quality order after validating?

    Hi Rajinbuu,

    • The sample will be destroyed if select destructive test in the test group. You cannot reopen the quality order for this reason. And system will generate the inventory reduction as the reference of quality order if fail the test. You can test and check the transaction details in on-hand list in test environment.
    • Regarding how quality testing affects sample results, you can define an acceptable quality level (AQL), more information can be found in followed doc. Please refer to it. https://docs.microsoft.com/en-us/dynamicsax-2012/appuser-itpro/about-tests-and-quality-orders
    • You can switch between the 'Destructive test' and 'Non-destructive test' option before generating the quality order. Or better you can create different test group.
    • The attribute selected in test group is used as the default value for the test in quality orders – general tab. And you can override the default attribute value at the quality order level. Order line test results are passed to the appropriate batch item to update attributes. In simple, the ‘override’ option is for attribute of batch item.

    Regards,

    QianQW

  • Rajinbuu Profile Picture
    Rajinbuu 5 on at
    RE: How to override my quality order after validating?

    Hi QianQW,

    Thank you so much for that reply, a few follow up questions for you :)

    1) Can you define the difference between 'Destructive test' and 'Non-destructive test'?

    2) How does the test type affect my sample units and total batch yield in units in terms of inventory management? We are a large manufacturing company that uses the Quality Order to assess a "x" amount of sample units to represent a large batch yield

    3) Am I able to switch my validated 'Destructive test' Quality Order to a 'Non-destructive' test in-order to reopen the quality order? Possibly switch it back to 'Destructive test' if I need/want to?

    4) Am I able to use the 'Override' option that is under my 'general' tab and also present on my overview of the quality order? What is this function used for?

  • qianwang Profile Picture
    qianwang 7,151 on at
    RE: How to override my quality order after validating?

    Hi Rajinbuu,

    It seems like the 'Destructive test' option is selected in test group, so you cannot use the 'reopen quality order' option and change the status after the validation. Suggest making the tests as non destructive, so you are able to reopen the quality order.

    Regards,

    QianQW

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