Batch Jobs not Running on Ax 2012 R2

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Hi everyone,

I know that there are a lot of topics dealing with this issue, but none of them solved my scenario.

I have an instance of Microsoft Dynamics Ax R2 installed on the homologation environment of a client and the batch jobs on this server stopped running. I don't have any information on changes on the environment, but they worked for years until last february.

New jobs stay with "Waiting status" and never start. Older ones stopped running after Feb 20th.

The same batch job that I'm trying to run runs perfectly on production environment, but I tried running some standard Ax jobs and they also keep with "Waiting" status forever.

Here is what I've checked/tried so far:

* The server runs a single AOS and it's configured as a batch server on Server Administration

* The schedule for the batch server is configured from 00:00:00 to 23:59:59, with 8 maximum batch threads.

* I tried running with the empty batch group and also tried creating a new one (both of them have my AOS configured as batch server).

* I tried schedulling it for some time on the future (2 minutes or so).

* Also tried removing the batch group from the server and then adding it again.

* I deleted every batch process previously configured and then tried running my job with no success.

* I tried generating a full CIL compilation (also tried excluding the contents from the XPPIL folder and XPPASSEMBLY table and then running a full CIL compilation)

* Also tried restarting the AOS service and the server itself.

None of the above tries did work. Is there something I might be missing?

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Community Member on at

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Hi Joao L dos Reis Santos,

Your getting any error after batch job end time? Please try giving alerts for Batch Jobs?

Please try this for any batch job.

Thanks

Suresh

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Anitha Eswaran 312 on at

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Hi,

Do you see any existing batches which are in "Executing " state.

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Hi Suresh,

The alerts are already configured but since the batch job never starts, no alert ever occurs.

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Community Member on at

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Hi Joao L dos Reis Santos,

Why I'm asking because, for a batch job you will set end date also right?

After that end time is showing anything?

Thanks

Suresh

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Hi Anitha

No job is executing and one of my first steps was deleting all previous jobs from the batch queue - none of them was executing by that time, but I thought one of them might be causing new ones to execute.

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Community Member on at

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Hi Suresh,

when I schedulled the jobs to execute normally I'm setting it to run each 1 minute, without a end date. But when I setted it to run only one time I didn't get any error message.

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Community Member on at

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Hi,

Have you tried clearing the cache!

Thanks

Suresh

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Community Member on at

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Hi Suresh,

Thanks for the idea, just tried that.

I cleared the cache from the Development options (Tools > Caches ...) and also tried stopping the AOS and deleting the AUC files from AppData.

But still, the jobs won't run

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Hi Joao L dos Reis Santos,

Have you tried to debug any class? and clear the usage data also! And if you have huge batch jobs history delete them and also delete all pending batch jobs from history then run one batch job with less data after reset the usage data.

Thanks

Suresh

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Vilmos Kintera 46,149 on at

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Make sure that the user with whom you are trying to execute the batch job is an enabled and valid AX / Active Directory user with the required security privileges.

Check if the AX AOS instance in the AX Server configuration within the System administration module is enabled as a Batch server, and has the Batch groups listed for the instance that you are also selecting for running that particular batch job. It is possible that the batch task gets a different batch group from the one you selected such as with Master Planning, which typically gets the empty batch group.

Your application must be error-free, the CIL that you generated should have no errors.

Disable debugging in the AX Server Configuration tool, it should not be on for Production instances.

Truncate the table contents in SysBreakpoints and SysBreakpointList tables in SQL, maybe a breakpoint is causing your issues that processing does not run.

Validate customizations on any classes that run with Batch*, maybe your batch framework was customized or got broken.

If nothing helps, you may still open a ticket with Microsoft to get help.

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