web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Answered

Word Templates Formatting

(0) ShareShare
ReportReport
Posted on by 110

Greetings,

I have a customer who wants to generate a word document for the customer work order. This was accomplished using Settings --> Templates --> Document Template. I followed the process listed in "https://docs.microsoft.com/en-us/power-platform/admin/using-word-templates-dynamics-365" to generate the document. One of the sections, which has all the Work Order Service Items, brings in all the items as shown below.

pastedimage1575859910478v1.png

The customer would like to have the document generated as ...

Example: ...

pastedimage1575860415530v2.png

Keep in mind that the list of items will more or less remain the same for all the work orders. The example assumes that one can filter the fields in the word document template. I have not been able to crack the code on it. 

Any help / guidance is appreciated.

-Ashish

I have the same question (0)
  • ba365guy Profile Picture
    2,950 on at

    I am afraid there is no supported way of achieving this.

    Probably you need to check if a custom macro with VB can do this.

  • Verified answer
    ba365guy Profile Picture
    2,950 on at

    I am afraid there is no supported way of achieving this.

    Probably you need to check if a custom macro with VB can do this.

  • Verified answer
    ashish12 Profile Picture
    3,079 on at

    Try with Word Macros else contact MS.

  • ashishshahs Profile Picture
    110 on at

    Greetings,

    I watched the following video and recorded a macro to accomplish the customer requirements. Thanks all for the guidance. www.youtube.com/watch

    -Ashish

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
FSRon Profile Picture

FSRon 74

#2
James White Profile Picture

James White 25

#3
AT-28040446-0 Profile Picture

AT-28040446-0 20

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans