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Microsoft Dynamics AX (Archived)

Credit Limit and Direct Deliveries

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Hi,

I have a question regarding creating back to back direct deliveries to a customer which has surpassed its credit limit, or has 'Invoicing and Delivery On Hold' set to Invoice.

If a customer has surpassed their credit limit or has a hold on invoicing, you cannot print a picking list on a sales order (you receive an error). However, if you then try to create a direct delivery from the sales order, a purchase order is created, and there is no block on confirming this purchase order.

If you try to create a product receipt on the purchase order, you then receive an error, but by this stage the supplier would have already delivered the part to the customer, as the confirmation was sent.

Am I missing a parameter which can stop a direct delivery being created for customers who have a block on picking lists being created due to their credit limit?

Thanks in advance,

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  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello Dan,

    This is an area where you might want to implement a system modification.

    It would be great if you could also report this issue to the dynamics ideas/experience site so that MS can consider and fix this in future releases.

    Many thanks and best regards

    Ludwig

  • Mark Prouty Profile Picture
    1,312 on at

    We created a modification that disabled the Direct Delivery button when credit limit was exceeded. AX 2009.

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