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Business Central - Intercompany Posting Error

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Posted on by CU28011708-0

Hello,

I am new to BC. I am getting the following error when I try to review posted entries in outbox in the sending company and try to send them to intercompany partner.

The error message says "it was not possible to find the IC inbox transactions of partner ". All the setups look ok. What are the other ways to test the setup? Thanks.

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Martin Dráb 239,660 Most Valuable Professional on at

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Moved from Finance | Project Operations, Human Resources, AX, GP, SL forum to Small and medium business | Business Central, NAV, RMS forum.

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OussamaSabbouh 17,327 Super User 2026 Season 1 on at

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Hello,

This error means the receiving IC company is not being resolved correctly, even if setup looks fine. Most commonly, the IC Partner Code does not exactly match the receiving company name, the Inbox Type is mismatched (Database vs File), or the IC Partner Company field is missing/wrong on the IC Partner Card. To test, try sending a simple IC General Journal, verify Intercompany Setup is enabled in the receiving company, and ensure both companies are mutually set up with matching IC Partner Codes. If BC says it can’t find inbox transactions, it usually means nothing was received at all, so focus on partner mapping and inbox configuration.

Regards,

Oussama Sabbouh

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YUN ZHU 101,846 Super User 2026 Season 1 on at

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Hi, hope the following can give you some hints.

Manage the Intercompany Inbox and Outbox

https://learn.microsoft.com/en-us/dynamics365/business-central/intercompany-how-manage-intercompany-inbox?wt.mc_id=DX-MVP-5004336

Alternatively, you can have the developers debug it; this will help you quickly find the problem.

Thanks

ZHU

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