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Service | Customer Service, Contact Center, Fie...
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How to modify search results in a customer self-service portal?

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Posted on by 10

Hi, I am new to portals and I am trying out a few things. I would like to know how to modify the search results in the customer self-service portal.

1. I want to modify the highlighted text below to "Search results: dynamics" instead of "Results 1-3 for query: dynamics"
pastedimage1646678403894v1.png

2. I want the matched keywords to be displayed in Bold instead of highlight:

pastedimage1646678532232v2.png

Can someone help me out on this, please?


  • Sneha Reddy Profile Picture
    Sneha Reddy 10 on at
    RE: How to modify search results in a customer self-service portal?

    Thank you, Leah! It worked! In addition to your answer, I have used the below CSS to change the color of the highlighted search results from Yellow to White:

    .search-results .highlight {background-color: #FFFFFF;}

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: How to modify search results in a customer self-service portal?

    Hi Sneha,

    You can change font style through adding css.

    pastedimage1646904937901v1.png

    But you can't change text 'Results 1-3 for query: dynamics'

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