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Small and medium business | Business Central, N...
Answered

G/L Register Report - Send to Excel (Data Only)

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Posted on by 1,106
My customer was trying to export the G/L Register Report from BC using the "Send To", "Excel - Data Only" option.  They received the error below.  I've duplicated the error in both their live environment and in a separate demo environment.
 
Is there a potential issue with the report or is it possible that the report's design just does not support the "Excel - Data Only" option?  I suspect the latter as the on screen output is layered and does not appear to be conducive to any data style of export.  Please advise.  Look forward to a response:
 
I have the same question (0)
  • Suggested answer
    Steven Renders Profile Picture
    5,686 Moderator on at
    This is a bug, and will be fixed soon. 
    A workaround is to change your timezone in the settings.
  • SL_GP_BC_123 Profile Picture
    1,106 on at
    Steven,
     
    Appreciate the update.  Two quick follow up thoughts:
     
    First, I tried different timezone settings, but still getting the same results.  Was there specific timezones that were impacted.  We are in US Eastern Standard Time, I tried several other US Time Zones plus some random foreign time zones, but still get the same export error.  I also duplicated the error with a variety of reports, so it was not report specific.
     
    Secondly, is there a "Bug" list or page that I can monitor to see if there is any progress or updates on this issue?
     
    Please advise.  Look forward to a response.
     
    JG
  • Verified answer
    Mansi Soni Profile Picture
    8,951 Super User 2026 Season 1 on at
    Hello,

    Yes, this issue with exporting reports in Excel (Data Only) format while using certain time zone settings - particularly US Eastern Standard Time - has been identified as a known bug in the current release of Business Central (not report-specific). Changing to time zones like UTC+5 has temporarily resolved the issue for some users, however this is not a viable long-term solution.

    Currently, you can monitor the Microsoft Dynamics 365 Business Central Release Notes page or follow the Microsoft Learn support and community forums for updates. If this issue has been logged with Microsoft Support, your administrator or partner should be able to follow up using the associated support ticket for progress.

    Hope this answer will help you!

    Regards,
    Mansi Soni
     
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    22,128 Super User 2026 Season 1 on at
    Yes, its bugs Microsoft aware of it. fix will be release soon. Select anytime zone from below and test.
  • Gerardo Rentería García Profile Picture
    25,555 Most Valuable Professional on at

    Hi, good day
    I hope this can help you, and give you some hints.

    Viva Engage : Dynamics 365 Business Central Partner Community (Formerly: Development) : Ver conversación

    Best Regards
    Gerardo

  • Suggested answer
    Mansi Soni Profile Picture
    8,951 Super User 2026 Season 1 on at
  • Suggested answer
    Sohail Ahmed Profile Picture
    11,169 Super User 2026 Season 1 on at
    @JGarcia123 

    This is a known bug and a fix is expected soon. In the meantime, a temporary workaround is to change your timezone in your user settings."

    ✅ Mark this answer as verified if it helps you.

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