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Sales Order to post net revenue and not hit a discount ledger account

Posted on by 6
We are running D365 F&O version 10.0.37.  When we place a discount on a line, we want the system to net the revenue and not hit a discount account so we did not set up one in inventory - posting. When we try to post a sales order invoice, we are getting an error saying no discount account is set up, which is true.  
 
Looking at MS Learn, it says this, which is exacfly what we want.
 
How can we tell the system to net revenue and not use a discount account?
 
Thank you.
  • Suggested answer
    Kevin Xia Profile Picture
    Kevin Xia Microsoft Employee on at
    Sales Order to post net revenue and not hit a discount ledger account
    Hi,
    There have been discussions similar to yours before, and you can refer to this old threads:
    This post mentions: Are there any constraints on the posting profile for e.g. the item group or customer? Or is the account setup to be valid for all customers and all items? Have you checked if the main account which has been setup is also part of an active account structure? For more details: Solved: account number for transaction type sales order discount does not exist? (dynamics.com).
    Best regard,
    Kevin
  • Suggested answer
    BillurSamdancioglu Profile Picture
    BillurSamdancioglu 15,786 Most Valuable Professional on at
    Sales Order to post net revenue and not hit a discount ledger account
    Do you use any 3rd party application for pricing? 
    If so , please check with them.
  • Sales Order to post net revenue and not hit a discount ledger account
    here is the message:
     
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,240 Super User 2024 Season 2 on at
    Sales Order to post net revenue and not hit a discount ledger account
    Hi Rick,
     
    Can you share the exact error message that you get? I have the same understanding as you have. As far as I know there is no additional setting. Or setup an account for the discount or leave the field empty.

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