Real-time Marketing Form Templates

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Posted on by TM-27081506-0

Hello,

How do you actually design a Form Template in the new Real-Time Marketing module? Am I missing something? This is all I see when creating a new Form Template or editing a default one.

Thank you!!

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Answers (1)

Leah Ju Microsoft Employee on at

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Real-time Marketing Form Templates

Hi Stephen,

Same as you, whether it's a new or editing an existing form template, it will only show these two fields, the rest is blank

My version:

Just a reasonable guess: Microsoft doesn't yet have support for form template editing.

This is because we are currently unable to find "Form Templates" in the sitemap for this application, and no any related documentation about it.

I hope you can mark my answer verified if it is helpful! If you have any questions, please feel free to contact me.
Regards,
Leah

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Suggested answer

Leah Ju Microsoft Employee on at

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Real-time Marketing Form Templates

HI Partner,

Maybe you can create one new form as you needs, then use this as template.

If you want to create another new, you can copy it directly:

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CHK1970 562 on at

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Real-time Marketing Form Templates

Hi Stephen.
I have the same issue, seems MS hasn't released Form templates yet.
I just create 3-4 main form types and used the "Save As" for the moment.

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Verified answer

Petr Jantac Moderator on at

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Real-time Marketing Form Templates

Hi,

The custom templates for real-time journeys Forms are in the backlog. The suggested workaround is to use the "Save As" feature as it was mentioned in the previous comments.

The out-of-the-box templates are locked for editing as they are frequently updated to reflect CSS updates and consent improvements. This is important to keep the OOTB templates compatible with the newly released features.

Thank you,

Petr

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Eddie Telfast 261 on at

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Real-time Marketing Form Templates

Almost 12 months later and form templates are still on the backlog... :(

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