I have a flow that creates new leads from form submissions on website. Then the lead is assigned using assignment rules in D365 based on sales representatives' Territory and Segments (based on Country/Region of lead entered in the website form). I have segments for distributors countries but I'm not sure who should be a member of them.
The distributors don't have the access to D365 in my case. How would I share the lead with the distributor? I saw this article but didn't understand it Who should get the lead assigned to? Do I need a separate license just for all distributor leads? If I assign it to myself do I need to create a separate flow with a bunch of conditions for each country to trigger an email to send to specific distributor based on the country? Is there a simpler way I'm not seeing?
Thank in advance!