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AP Check cleared in Bank but not in GL

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Good day,

I have 6 checks that have been cleared in the Bank, but I'm not seeing it in the GL. The Reconcile via the Bank Rec module has not been completed as yet.

A check links and reconcile on Purchasing was done but the issue is still there. 

I am seeing where you can add a check via Bank Transaction in the Bank Rec Module, but it is strange there's nothing in the GL Can someone point me in the best direction to find this information.

Please also note these transactions are a couple of months ago and our year-end was September.

Regards

Rosemary

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  • RE: AP Check cleared in Bank but not in GL

    First, you have to make sure the check looks fine in Payables.  Do you see it in the inquiry window as fully applied?  Then go to the invoice and drill back on that to see if you see the payment listed in the apply records.   Verify it all looks fine in Payables and no clean up is needed there.  If so, I'd recommend to make a backup of the company database and restore it to a TEST company and run check links on the 'Purchasing' series, (wasn't sure if you ran it on purchasing or financial series) and print the report to the screen to see if check links did anything to it.  If you agree what it all did, then repeat in the live database.  If any questions or need further help, then consult your Microsoft Partner or open a support case with Microsoft.  

    If all looks good in Payables, but not Bank Rec or GL, then go to Transactions | Financial | Bank transactions and key the same check number in as a check type and post, and this will update both Bank Rec and GL. 

    However, if it didn't make it to Bank Rec or GL, then I would suspect it is not fine in Payables either, so be sure to check out Payables thoroughly.  If check links doesn't fix it, you may need to get assistance to help clean it up in the SQL tables. 

    Cheryl
    Dynamics GP Support

  • Rosemary Profile Picture
    Rosemary 2 on at
    RE: AP Check cleared in Bank but not in GL

    My apologies for the late response, the check is not in the check book register, neither via the Payables inquiry. The batch hung while printing of the checks. The batch went into recovery and the user recovered the batch. Because the checks printed no checks were made into the GL and the batch deleted.

    The manual entry will fix the GL, what about the Bank Rec module?

    Regards

    Rosemary

  • Suggested answer
    RE: AP Check cleared in Bank but not in GL

    Hello Rosemany, 

    I understand that you have 6 checks from a few months ago that have cleared the bank, but you are not finding the GL entry to the A/P and cash accounts in GL at all.  You ran check links and reconcile.  

    1. First, focus on one check only to research. 
    2. Go into Payables inquiry and drill into the distribution records to verify it hit the right GL cash account that you are looking for it in.

    3. Next find the check in the checkbook register and find the audit trail code for that check. (Or you can find it in SQL with this script:) 

    select AUDITTRAIL, CHEKBKID, * from CM20200 where CMTrxNum like  '%xxx'
    --enter your check number with or without the leading zeroes if you have leading zeroes

    4. Now you can search in SQL for that audit trail code to see if it exist in GL. Search both the open and historical GL tables.  If you find it, review the Transaction date and account index used. (You can look up the JE# in the front-end).   If you don't find it, then it never made it to GL, and you can go to Transactions | Financial | General and key the journal entry needed and post it.  Make sure you use the correct transaction and posting dates and those fiscal periods are open to post to. 

    select * from GL20000 where ORTRXSRC = 'PMPAY00000XXX'
    select * from GL30000 where ORTRXSRC = 'PMPAY00000XXX'

    --enter the audit trail number found in step 3 in for the placeholder in both scripts above. 

    I hope that helps you to search on the transaction source number to verify if the JE does exist in GL or not.  If not, just hand-key a journal entry in GL to the AP and cash account for that date as needed. 


    Cheryl Waswick
    Microsoft Dynamics GP Support

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