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IP warm up period

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Posted on by 8

We are going to start with the IP warm up period, and my question is whether transactional email will also be included in the IP warm up period.

Or does this only apply to the commercial emails?

  • Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    RE: IP warm up period

    Hi Sacha,

    In outbound marketing email, we can select commercial or transactional type:

    https://learn.microsoft.com/en-us/dynamics365/marketing/email-properties#set-the-legal-designation-to-identify-each-message-as-either-commercial-or-transactional 

    For IP warm up, if a distinction needs to be made, Microsoft should clearly state it in the documentation.

  • Sacha Peddemors Profile Picture
    Sacha Peddemors 8 on at
    RE: IP warm up period

    Hi Leah Ju,

    Thanks for your response. That's just why I am asking this question. So Microsoft does not distinguish between commercial and transactional e-mails?

  • Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    RE: IP warm up period

    Hi Sacha,

    Microsoft's official documentation does not mention that IP warm upt has requirements for the type of email:

    https://learn.microsoft.com/en-us/dynamics365/marketing/warmup-process-email-marketing 

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